ChatGPT 3.5 is not working on laptop

using chat GPT 3.5 and getting this error message 'Something went wrong. If this issue persists please contact us through our help center at help.openai.com"
it is not working at all. However it is working on my phone. Does anyone is facing the same issue?

I logged on the first time in days and it said i reached the cap limit. I dont see how i barely use it.

Thanks for your patience. It’s not just you. There is a worldwide OpenAI service issue.

The message you received is likely not personal - rather, it could be OpenAI using one of their methods to temporarily disable usage to bring services back up.