Chatbot won't reference my own knowledgebase

I am trying to create a personal KB so I can ask a chatbot stuff for work so it reminds me how to do stuff. For instance, I work in cloud computing. If I need to create a VPC in GCP, we have a specific script for doing it. I uploaded the script to the chatbot’s files. But then I save the chatbot and then go out of it to a new chat window with that chatbot I saved and ask it, how do I create a vpc in gcp? It gives me a very generic answer on how to do it with the website. I then tell it I uploaded the script files to the chatbot builder. It tells me it can’t see anything between sessions. I tried going back into the chatbot builder and deleting the file. Then going to the chat side of the builder where you can talk to the builder. I then uploaded the file there telling the builder to remember I uploaded instructions on how to build a vpc. Saved the chatbot. Went out and then opened a new chat under that same chatbot I built. Asked it how to build a vpc in gcp and again it gave me very generic how to do it on the website. And still has no knowledge of the file I uploaded. The file I uploaded is just plain text. I even renamed the .py file to .txt to make it overly obvious it’s a plain text file.