But this format is suggested in the documentation for [
Case study: Customer support chatbot
](https://beta.openai.com/docs/guides/fine-tuning/case-study-customer-support-chatbot):
{"prompt":"Summary: <summary of the interaction so far>\n\nSpecific information:<for example order details in natural language>\n\n###\n\nCustomer: <message1>\nAgent: <response1>\nCustomer: <message2>\nAgent:", "completion":" <response2>\n"}
{"prompt":"Summary: <summary of the interaction so far>\n\nSpecific information:<for example order details in natural language>\n\n###\n\nCustomer: <message1>\nAgent: <response1>\nCustomer: <message2>\nAgent: <response2>\nCustomer: <message3>\nAgent:", "completion":" <response3>\n"}
https://beta.openai.com/docs/guides/fine-tuning/case-study-customer-support-chatbot