I’m visually impaired and rely heavily on the Codex desktop app, because switching between tools is a big accessibility burden for me. I’m experiencing a persistent issue on Windows that makes the Codex desktop app effectively unusable." “First, the application often doesn’t load properly. I have to restart the app and even reboot my computer multiple times. Sometimes it will eventually load correctly after several attempts.”
But even when it does load, I can’t use it: I open a new chat or an existing project, type a prompt, press enter, and the submit spinner just spins indefinitely. The text never submits and no response starts. This is happening even though the app appears to have loaded correctly and I can type and navigate. This has made the Codex desktop effectively unusable for me. Because of my accessibility needs, using another environment like Visual Studio is difficult and not a practical workaround. Could you let me know if this is a known issue on Windows and whether a fix is in progress?
This is posted in the ChatGPT Bugs category, similar bugs are also noted as Codex issues.
I asked ChatGPT to search for the closest related issue, and it identified:
If that issue describes the same problem you are experiencing, consider adding a reaction to the GitHub issue itself, rather than only reacting to this forum topic. GitHub reactions can help the maintainers gauge how many users are affected.
If it does not match your problem closely enough, search the existing Codex issues for a better match. If you cannot find one, consider opening a new issue and include as much relevant information as possible, such as your Codex version, operating system, environment, reproduction steps, expected behavior, actual behavior, and any relevant logs or error messages.
reaction to the GitHub issue itself, rather than only reacting to this forum topic. GitHub reactions can help the maintainers gauge how many users are affected.