Hello all,
I have a problem with my chat-GPT
(Unable to load history)
and I didn’t have any response
The message: “Something went wrong. If this issue persists please contact us through our help center at help.openai.com.”
my email is: maherbassrak@gmail.com
best
Greetings!
Have you tried visiting ChatGPT in a different browser?
Also, do you have any extensions enabled in your browser?
Does it work if you visit the page on your phone?
Cheers. 
Hello!
I switched browsers, but it still didn’t work. However, the site works perfectly fine on my phone.
Cheers!
You might want to try logging out and back into ChatGPT, maybe that will resolve the issue.
I’m guessing that extensions aren’t the issue either since you’ve used a different browser.
You could try clearing your browser cache (and maybe cookies relevant to ChatGPT) to make sure it isn’t a caching issue, which I don’t believe it is.
You can also try getting the ChatGPT app on your PC and see whether or not that works.
If it doesn’t, then it will most likely have something to do with your connection to ChatGPT from that device.
Do restart the PC if you haven’t yet.
If none of these fix your issue, we might have to dig deeper!
Thank you very much for your guidance! I installed the program, opened it, and the problem was solved. However, the site still doesn’t work from the browser afterward.
I appreciate your help!