Chat GPT 4o can’t read files an shows network error

My GPT Agents and Workspace Projects are unable to accesse files in their knowledge base.
When they try a network error occour.

This is happening since 15.01.2025.

How sould I proceed?

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Same here - since 0700 GMT today across various devices, users and networks - OpenAI claims there is no incident!

I tested my agents now.
It seems it was resolved now.
Can you confirm on your side?

Is support absent from this service by the way?
I could never get to anyone in the company.

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Morning Bruno - thank you for the heads-up! Just ran a few conversation starters relying heavily on stored pdfs in different GPTs - no error message yet (FINGERS CROSSED!!!) - so, confirmed! … and no, I found no way to reach out to support either.

And there it is again.
ChatGPT 4o can’t access files again.
Nor my GPT agents, nor my Workspace Projects.