Chat GPT 4 is inaccessible

I cannot access GPT 4, but I already renew payment. I need it for my work as a ghost writer and my quality of writing will be reduced if I don’t use GPT 4. I have never logged out from my android in GPT and I renew my payment just yesterday using google play store. What solution I need? I really need help with this. I am so desperate to the point of me contacting them via social medias and comment on chat gpt being error but still no help. the help site is also not effective I kept on getting in a circle of contact supper and ask for help but the questions are predetermined and I cannot still access GPT4. have you guys receiced the same error?