# Charges still accruing after canceling API plan + deleting all API keys (balance keeps going negative) **URL:** \ **Category:** API\ **Tags:** api, api-billing, api-billing-problems\ **Created:** [December 19, 2025, 3:10pm UTC](https://community.openai.com/t/charges-still-accruing-after-canceling-api-plan-deleting-all-api-keys-balance-keeps-going-negative/1369754 "2025-12-19T15:10:34Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![wyacheslav](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/wyacheslav/32/709693_2.png) [@wyacheslav](https://community.openai.com/u/wyacheslav)\ **Post date:** [December 19, 2025, 3:10pm UTC](https://community.openai.com/t/charges-still-accruing-after-canceling-api-plan-deleting-all-api-keys-balance-keeps-going-negative/1369754/1 "2025-12-19T15:10:34Z")
Hi everyone. I’m stuck with billing charges that keep accruing even though my API plan is canceled and all API keys are deleted. **Timeline** - I canceled my API billing plan on **Dec 12, 2025** (Billing Overview shows _Canceled_). - I deleted **all API keys** (and verified there are no active keys). - Despite that, my account balance keeps changing / going more negative **after Dec 12**. Support chat told me: “No new charges should accrue after cancellation; anything after is only usage before cancellation.” But the balance keeps updating as if new charges are still being applied. **What I need** 1. **Stop any further charges** (if anything is still being billed). 2. **Reset my balance to $0.00** by reversing/refunding/crediting any charges that were applied after cancellation. 3. An **itemized breakdown** of what exactly is causing the post-cancellation balance changes (timestamps, endpoint/model, project/org, invoice IDs). **Checks I already did** - Plan shows canceled. - All API keys deleted. - Reviewed Billing History / Usage but it’s still unclear why the balance continues to change after the cancellation date. **Question to the community** Has anyone seen delayed posting of usage / invoice finalization that keeps updating the balance for days after cancellation? What else should I check (e.g., other org/projects, old keys somewhere, any recurring charges)? If any OpenAI staff can help: I can provide screenshots of the cancellation status and the Billing History (with sensitive details removed). Thanks. ---
**Author:** ![VeitB](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/veitb/32/712987_2.png) [@VeitB](https://community.openai.com/u/VeitB)\ **Post date:** [December 19, 2025, 3:28pm UTC](https://community.openai.com/t/charges-still-accruing-after-canceling-api-plan-deleting-all-api-keys-balance-keeps-going-negative/1369754/2 "2025-12-19T15:28:47Z")
Hi and welcome to the community! Contacting support was the right thing to do. I assume you already removed your payment methods which is usually a rock solid way to prevent charges of any kind. Next, we can try to identify the culprit for your issues: - Did you check all organizations when revoking the API keys? - Are there maybe any admin API keys still active for any organization? - Maybe there is still an active legacy user key: [https://platform.openai.com/settings/profile?tab=api-keys](https://platform.openai.com/settings/profile?tab=api-keys) I hope this helps! ---
**Author:** ![wyacheslav](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/wyacheslav/32/709693_2.png) [@wyacheslav](https://community.openai.com/u/wyacheslav)\ **Post date:** [December 22, 2025, 11:12am UTC](https://community.openai.com/t/charges-still-accruing-after-canceling-api-plan-deleting-all-api-keys-balance-keeps-going-negative/1369754/3 "2025-12-22T11:12:27Z")
Hi! Thanks for the suggestions. Yes, I already contacted support. My API billing plan is **canceled as of Dec 12, 2025** , and I also **removed my payment methods** (as a precaution) and **deleted/revoked all API keys**. But the main issue is that **spend keeps increasing even when usage is zero.** In the Usage dashboard for **12/14/25 – 12/22/25** (All projects) it shows: - **Total spend: $319.40** - **Total requests: 0** - **Total tokens: 0** - And at the bottom it says: **“There is no usage data for this period and group.”** So there is **no recorded API usage** , yet there is a **significant charge** for that period. Could you please advise: 1. What could cause charges if not API usage? (delayed posting, adjustments, fixed/recurring charges, billing corrections, etc.) 2. Where is the best place to verify **all organizations/projects** and check for any **admin/service/legacy keys** that might still exist in another org/project? 3. What is the fastest way to get a truly **itemized invoice/line-item breakdown** (invoice line items) to understand what exactly makes up the $319.40? I’m attaching the screenshot (with sensitive details redacted). ![image](https://us1.discourse-cdn.com/openai1/original/4X/0/8/d/08d3d9f6c09dcb43cb0a1d232e7cfd5b20044c1f.png)