First, our subscriptions should have renewed automatically. When I try to renew, the card is declined.
@logankilpatrick Please do not send me a link to that article in the help section. It is of no value. I have tried multiple cards, multiple browsers, incognito, 2 wi-fi networks, and my mobile network. There is nothing wrong with the card. The issue is clearly on your end or with Stripe. You can tell by the shear number of complaints about this. Is anything being done? Do you have a solution? Thanks!
I’m having the same issue for 2 days already. I’ve tried everything on earth and nothing works. Completely agree with jbhphx, the link to that article in the help section is useless. It only made me angry at the banks, but they are not the problem. The problem is clearly on the end of ChatGPT or with Stripe. This is unacceptable for a professional company like ChatGPT. Please fix it asap and let us know what’s going on. Thanks!