Desktop app is great, I only recently discovered it.
However, when I have a canva in the chat and click to expand it (open it), it just returns me back to the previous view. Canva is not opened.
4 Likes
Same. Canvas has been bugged for 3 days for me now.
There are people on the forum stuck with this bug for months. Iām forced to cope with an in-chat environment. Hopefully somebody fixes this.
1 Like
Same for me. It has been bugging for 4 days.
Just sharing that Iām having the same issue, glad itās not just me!
I have the same problem((
It used to open for me too. Then after there was an interruption of service recently (early Dec., 2024), it stopped working.
Same here. Iām forced to use web version to have access to canvas.
same here today. was working with a project then it happens. just plinking now when I try to open it. hope this fix soon and fast. I have no computer at home. only tablets an mobile phones. and my VR meta Quest 3ā¦ bummer
Yeah, Iām a paid user, too, and itās never worked for me in the desktop application since the 12-day thing. However, I am a Windows user so I donāt know if thatās part of the issue. I hopped to find āone simple trickā to fix it here, but Iāll just camp out.
yeap same here. paid user on the desktop app. Canva just keeps blinking on click.
help?!
Hi everyone,
Hereās the go-to Windows trick:
tap āOpen in Canvasā a few times like itās a mission.
(remember: bonus points for keeping a straight face!)
After 3-4 tries? Voila! Problem fixed.
No need to thank me. 
Bye
Pascal
P.S.: no joke - really! for me this āfixā works perfect 
The canvas has been opening fine for me for the last week, that was until about 15 minutes ago. Iāve just had to go back to the website to use the canvas.
Iāll try the multi-click idea though.
It actually worked!! 
I clicked possibly about 6 times, but really I was just mashing the mouse button for about a second until it finally stayed open.
2 Likes
Haha yeah that works, but it should be fixed anyways
Ya, same thing was happening for me. I found when I shrunk it out of full-window mode (maximized window), Canvas opened up, HOWEVER, now Canvas wonāt close when I click on the āXā to close out, so I canāt get back to the regular chat.
I think the OP means ācanvasā the widget not āCanvaā the app.
Anyway, every time ChatGPT opens a canvas for generated code, the canvas freezes. Workaround is to refresh the page then request a file download instead.
This is embarrassing and should be fixed. ASAP.