Sam problem here. It works when I try to use my business account that we use for the ChatGPT API but when trying to upgrade to ChatGPT Plus on my personal account I get
The payments page encountered an error. Please try again. If the problem continues, please visit help.openai.com.
Same for me (living in France)
I’ve been using ChatGPT for a while now, wanted to upgrade to Plus, and keep getting this error message.
When trying to subscribe from my company email it works, but I’d like to subscribe on my personal one
Happening to me as well, getting The payments page encountered an error. Please try again. If the problem continues, please visit help.openai.com.
to add context I signed up using email and password, it looks like using Google provider works
I’ve been having this problem with the useless error message; it worked fine when I created a new account with a different email address.
Same here, I’ve been trying for a couple of weeks to give openai my money, and seeing others having the same problem, I’m curious how many folks just give up and walk away. If you look at people getting this error in February to now, no answers are provided.
I am also the same. I have tried many times already. It keeps giving me this prompt and I’m log in with my Google account.
Maybe I should change the account…??
Hi
Same error here when I try upgrade to plus - From Canada.
Same error in Korea. I wanna pay but it is not working…
I’m having the same problem. Anyone tried talk to a support to solve this?
Tried with multiple accounts, none of them worked, repeatedly getting the same error message. Contacted support, haven’t heard back yet. - From Turkey
Hi! Same problem with error message “The payments page encountered an error. Please try again. If the problem continues, please visit help.openai.com”. It doesn’t solve yet? Or I need to register a new acc?
I wrote a message to support center but they didn’t answer yet.
Same problem from Denmark - can not create ChatGPT plus account. I get this error:
The payments page enncountered an error. Please try again,. If the problem continues, pleas visit help.openai.com.
I’m using login via google account, and also experience the same problem, for last 3 days, “The payments page encountered an error. Please try again. If the problem continues, please visit help.openai.com.” And I tried at different times, when ChatGPT wasn’t too busy
Same issue here. I’m using google account for login.
Same issue. Any update on the solution?
The payments page encountered an error. Please try again. If the problem continues, please visit help.openai.com.
Same issue here. Logging in via company email. Any updates?
Same issue, but just that I’m already subscribed to PLUS earlier this month. I’m in Korea, had no problems using the service until today. Anyone having similar problems?
Same issue here. I tried to upgrade to gpt-plus with Google provider (which I was using all the time) with no luck. I switched to my microsoft account (never used it before) and I was able to upgrade
I’m having this issue as well. I’ve tried numerous browsers and devices. I’ve cleared cache and cookies. Nothing is working. This has been happening since they announced GPT4.
If it makes any difference, I’m using my Google account to login. Please take my money lol.