Cant connect to my chatGPT PLUS account, support doesnt reply either, despite doing nothing wrong and paying for their services

I have this error : Oops! Access is temporarily unavailable, please try again later.

Some people say that only people who used fake numbers were banned, but thats not my case, I sent emails to support but no one answers either

Can someone explain why I cant access my account but chatGPT still takes my money ? I cant delete my account since I cant access it…