Cannot Log In to ChatGPT Teams Account > Directed to Free

I am the software admin for our company. We paid for several Team seats, but when I login, I’m directed to a Free account. Therefore, I can’t manage our Team seats.

ChatGPT support has never responded to my tickets. It’s been over a month now and I need someone to help me get access to our ChatGPT Team account ASAP.

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I have the same issue. I was using the Team workspace successfully until I was timed out. When I logged back in, I am directed to the free workspace. The option to switch workspaces is not available. My emails and support chats are not helpful.

Trying login in from https://platform.openai.com/