Cannot get api access, this is trash

i have not been able to get access to the api, this is so frustrating. i had to create a new damn account to setup payment and now everytime i try and put the payment info the damn website closes out and closes all my tabs. this damn company needs to fix their bugs and issues. also the support team is trash, i never seen a company not have clear explanations or have a ticket open for over 7 days until they can reply to you. please do your job! you have a whole ai to facilitate it and still trash. i need api access now! this is so stupid, i used to be able to use api with only my account with the monthly membership but this is all full of bugs now and nobody is helpful. SOMEBODY HELP!!!1