Cannot add Tax ID for Romania (8 digits, asks for 10)

API
1

Hello, i get this error when I try to add my Tax ID (TIN) for Romania:
”Your tax ID appears to be in the wrong format. Please try again using the format ‘1234567890’, or contact us through our help center at help.openai.com if you need assistance.”

I don’t have a VAT code, I want to use the regular tax ID and I presume OpenAI will issue the invoice including VAT.

Anyone else encountered this error? My Tax ID has 8 digits.

2

Hi and welcome to the community,
Are you encountering this issue while trying to purchase API credits, or is it related to ChatGPT billing?

3

This happens for API billing on platform.openai.com. I would like future invoices to be issued to a company.

1 Like
4

Hey @cristian.p, appreciate the context here. 

We’d recommend reaching out to support@openai.com so the support team can take a closer look. They’ll be in the best spot to investigate what’s going on and help get it sorted.

1 Like