# Can not connect mobile app with Codex app MacOS **URL:** \ **Category:** Codex\ **Created:** [June 1, 2026, 3:49am UTC](https://community.openai.com/t/can-not-connect-mobile-app-with-codex-app-macos/1382181 "2026-06-01T03:49:11Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![codon1visao](https://avatars.discourse-cdn.com/v4/letter/c/f08c70/32.png) [@codon1visao](https://community.openai.com/u/codon1visao)\ **Post date:** [June 1, 2026, 3:49am UTC](https://community.openai.com/t/can-not-connect-mobile-app-with-codex-app-macos/1382181/1 "2026-06-01T03:49:12Z")
Hi there! It’s been long time since Codex mobile released, I still can connect to the Codex desktop. No mobile connection in sidebar, no popup to guide how to connect although I upgraded to the latest version both mobile and desktop. I use pro plan subscription and able to use Codex cloud long time ago, I still can do task on the cloud but not able to add the desktop device to mobile. Furthemore, the browser and computer use feature is disabled. I just see the popup “Welcome to Codex mobile” in ChatGPT app once, but nothing happened. I’m in Vietnam, just wonder doese the Codex roll it out to my country? Thanks! ---
**Author:** ![LarisaHaster](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/larisahaster/32/761614_2.png) [@LarisaHaster](https://community.openai.com/u/LarisaHaster)\ **Post date:** [June 1, 2026, 6:47am UTC](https://community.openai.com/t/can-not-connect-mobile-app-with-codex-app-macos/1382181/2 "2026-06-01T06:47:51Z")
Welcome to the community! Could you clarify the exact setup you’re using? • Mobile device: iOS or Android? • Desktop host: Windows or macOS? • ChatGPT mobile app version • Codex desktop app version • Windows/macOS version Windows remote control support was only added in the May 29 release, so I’d make sure both the mobile app and desktop app are fully updated. Vietnam is listed as an OpenAI-supported country/territory generally, but I don’t see a separate public list for Codex mobile supported regions. So this could still be rollout/account/region gating or a bug. I’d also recommend you to check the related topics below this thread, since a few people seem to be running into similar Codex mobile/remote-control issues and there may be useful troubleshooting details there. * * * (Screenshot shows the some of the related topics below) ![IMG_3585](https://us1.discourse-cdn.com/openai1/original/4X/e/2/d/e2da99c9af5351163ec2d3add2b0a4a2d8990981.jpeg) ---
**Author:** ![codon1visao](https://avatars.discourse-cdn.com/v4/letter/c/f08c70/32.png) [@codon1visao](https://community.openai.com/u/codon1visao)\ **Post date:** [June 1, 2026, 7:17am UTC](https://community.openai.com/t/can-not-connect-mobile-app-with-codex-app-macos/1382181/3 "2026-06-01T07:17:33Z")
Here is my setup: Mobile device: iOS Desktop host: macOS ChatGPT mobile version: 1.2026.139 (26320156439) Codex Version: 26.527.31326 (3390) macOS version: Tahoe 26.5 Hope it help! And yes, I’ve seen some similar topic and it not the same my case. Atleast, they have mobile connection in the sidebar of Codex desktop app. ---
**Author:** ![LarisaHaster](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/larisahaster/32/761614_2.png) [@LarisaHaster](https://community.openai.com/u/LarisaHaster)\ **Post date:** [June 1, 2026, 8:51am UTC](https://community.openai.com/t/can-not-connect-mobile-app-with-codex-app-macos/1382181/4 "2026-06-01T08:51:51Z")
Thanks for the details. Since the connection option is not appearing even with updated apps, I’d open a support case so OpenAI can investigate further. You can do that trough [Help](https://help.openai.com/en). Include the setup details you shared here, screenshots, your region, and mention that you saw the “Welcome to Codex mobile” popup once but no connection flow appeared afterward. Also, this topic is similar match to your issue. If you already haven’t check it, I’d recommend you to do that, before contacting the support in case there is something that might help you. > [@Make macOS Codex show again the Codex mobile popup](https://community.openai.com/t/make-macos-codex-show-again-the-codex-mobile-popup/1381315): > > Hello, If one accidentally close the Codex mobile popup on the Mac app, what do they have to do to show it again? I’m trying to use Codex mobile and couldn’t figure out how to do that. Thanks a lot in advance for your help! Small note: I am not OpenAI employee, just an another user here. ---
**Author:** ![codon1visao](https://avatars.discourse-cdn.com/v4/letter/c/f08c70/32.png) [@codon1visao](https://community.openai.com/u/codon1visao)\ **Post date:** [June 1, 2026, 11:43am UTC](https://community.openai.com/t/can-not-connect-mobile-app-with-codex-app-macos/1382181/5 "2026-06-01T11:43:44Z")
I will try it. Thank you so much! ---
**Author:** ![sps](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/sps/32/7736_2.png) [@sps](https://community.openai.com/u/sps)\ **Post date:** [June 1, 2026, 12:04pm UTC](https://community.openai.com/t/can-not-connect-mobile-app-with-codex-app-macos/1382181/6 "2026-06-01T12:04:46Z")
Welcome to the community, @codon1visao. Connecting ChatGPT mobile to Codex on macOS should be a straightforward process. Please try the following steps: 1. Confirm that both apps are up to date: 2. Open the Codex app on macOS. 3. On your mobile device, open the ChatGPT app and select **Codex** from the sidebar. 4. Follow the on-screen instructions in the ChatGPT app to complete the pairing process. Please also make sure both your Mac and mobile device are connected to the internet before attempting to pair them. ---
**Author:** ![codon1visao](https://avatars.discourse-cdn.com/v4/letter/c/f08c70/32.png) [@codon1visao](https://community.openai.com/u/codon1visao)\ **Post date:** [June 1, 2026, 3:29pm UTC](https://community.openai.com/t/can-not-connect-mobile-app-with-codex-app-macos/1382181/7 "2026-06-01T15:29:49Z")
Here is my ChatGPT app, it not display waiting for destop screen and nothing happen on Codex desktop app. ![IMG_9521](https://us1.discourse-cdn.com/openai1/original/4X/6/3/3/6333166864fd28eaf14272e2eb9bde9ca5ef692b.jpeg) ![IMG_9522](https://us1.discourse-cdn.com/openai1/original/4X/3/6/2/3625ea995a45448f696bb951e7903780413e3277.jpeg) ---
**Author:** ![sps](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/sps/32/7736_2.png) [@sps](https://community.openai.com/u/sps)\ **Post date:** [June 1, 2026, 3:54pm UTC](https://community.openai.com/t/can-not-connect-mobile-app-with-codex-app-macos/1382181/8 "2026-06-01T15:54:38Z")
Does the ellipsis (…) menu in the top right show a **Connections** option? ---
**Author:** ![codon1visao](https://avatars.discourse-cdn.com/v4/letter/c/f08c70/32.png) [@codon1visao](https://community.openai.com/u/codon1visao)\ **Post date:** [June 1, 2026, 4:02pm UTC](https://community.openai.com/t/can-not-connect-mobile-app-with-codex-app-macos/1382181/9 "2026-06-01T16:02:51Z")
No bro, I don’t have ellipsis menu. ![Screenshot 2026-06-01 at 23.02.23](https://us1.discourse-cdn.com/openai1/original/4X/c/d/7/cd75cb439ee208ee6f8e5fcdf5b41c5d6b06b273.png) ---
**Author:** ![sps](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/sps/32/7736_2.png) [@sps](https://community.openai.com/u/sps)\ **Post date:** [June 1, 2026, 4:07pm UTC](https://community.openai.com/t/can-not-connect-mobile-app-with-codex-app-macos/1382181/10 "2026-06-01T16:07:27Z")
> [@codon1visao](#): > > ![IMG_9522](https://us1.discourse-cdn.com/openai1/original/4X/3/6/2/3625ea995a45448f696bb951e7903780413e3277.jpeg) I meant the ellipsis menu in the codex tab. ---
**Author:** ![codon1visao](https://avatars.discourse-cdn.com/v4/letter/c/f08c70/32.png) [@codon1visao](https://community.openai.com/u/codon1visao)\ **Post date:** [June 1, 2026, 4:18pm UTC](https://community.openai.com/t/can-not-connect-mobile-app-with-codex-app-macos/1382181/11 "2026-06-01T16:18:56Z")
also no, only Archived threads ---
**Author:** ![OpenAI\_Support](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/openai_support/32/561845_2.png) [@OpenAI\_Support](https://community.openai.com/u/OpenAI_Support)\ **Post date:** [June 1, 2026, 7:34pm UTC](https://community.openai.com/t/can-not-connect-mobile-app-with-codex-app-macos/1382181/12 "2026-06-01T19:34:20Z")
Hey @codon1visao, now that you've already tried the basic troubleshooting steps, I'd recommend opening a support case and sharing the case number here. - Avinash ---
**Author:** ![avinash.api](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/avinash.api/32/741581_2.png) [@avinash.api](https://community.openai.com/u/avinash.api)\ **Post date:** [June 4, 2026, 7:46pm UTC](https://community.openai.com/t/can-not-connect-mobile-app-with-codex-app-macos/1382181/13 "2026-06-04T19:46:18Z")