# Can not access to platform.open.com

**URL:** <https://community.openai.com/t/can-not-access-to-platform-open-com/103588>\
**Category:** Documentation\
**Created:** [March 17, 2023, 7:20am UTC](https://community.openai.com/t/can-not-access-to-platform-open-com/103588 "2023-03-17T07:20:32Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![dxvill](https://avatars.discourse-cdn.com/v4/letter/d/8491ac/32.png) [@dxvill](https://community.openai.com/u/dxvill)\
**Post date:** [March 17, 2023, 7:20am UTC](https://community.openai.com/t/can-not-access-to-platform-open-com/103588/1 "2023-03-17T07:20:32Z")

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I got nothing but an empty page when I tried to access [platform.openai.com](https://platform.openai.com/examples). I’m pretty sure that my network is fine, since I got normal response while I accessed to the Community and ChatGPT. Is anyone else facing the same issue? And how to fix  
it?

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**Author:** ![udm17](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/udm17/32/139530_2.png) [@udm17](https://community.openai.com/u/udm17)\
**Post date:** [March 17, 2023, 7:37am UTC](https://community.openai.com/t/can-not-access-to-platform-open-com/103588/2 "2023-03-17T07:37:00Z")

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Works for me but re-reroutes to [OpenAI API](https://platform.openai.com/examples).

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**Author:** ![cliffvick](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/cliffvick/32/96448_2.png) [@cliffvick](https://community.openai.com/u/cliffvick)\
**Post date:** [May 29, 2023, 4:14pm UTC](https://community.openai.com/t/can-not-access-to-platform-open-com/103588/3 "2023-05-29T16:14:30Z")

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This is happening to me as well. trying to log into [platform.openai.com](http://platform.openai.com) and all I get in return is a blank white page, so I looked at the dev tools to see if there were any errors - sure enough:

`platform.openai.com/:1 GET https://openaiapi-site.azureedge.net/public-assets/d/c549ff54d3/static/css/main.8f65c713.css net::ERR_ABORTED 404 platform.openai.com/:1 GET https://openaiapi-site.azureedge.net/public-assets/d/c549ff54d3/static/js/main.b146002f.js net::ERR_ABORTED 404 platform.openai.com/:1 Access to manifest at 'https://openaiapi-site.azureedge.net/public-assets/d/c549ff54d3/manifest.json' from origin 'https://platform.openai.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. openaiapi-site.azureedge.net/public-assets/d/c549ff54d3/manifest.json:1 GET https://openaiapi-site.azureedge.net/public-assets/d/c549ff54d3/manifest.json net::ERR_FAILED 404`

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**Author:** ![cliffvick](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/cliffvick/32/96448_2.png) [@cliffvick](https://community.openai.com/u/cliffvick)\
**Post date:** [May 29, 2023, 4:23pm UTC](https://community.openai.com/t/can-not-access-to-platform-open-com/103588/4 "2023-05-29T16:23:12Z")

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…and, just like that it’s back up and accessible. I wonder what happened?

It was only about 20 minutes between the time I discovered the blank page to when it was working again and I could log in.

During the time I was getting a blank page, I went to [status.openai.com](https://status.openai.com/) and it reported that everything was fine.

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**Author:** ![senecaso](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/senecaso/32/142644_2.png) [@senecaso](https://community.openai.com/u/senecaso)\
**Post date:** [May 29, 2023, 10:38pm UTC](https://community.openai.com/t/can-not-access-to-platform-open-com/103588/5 "2023-05-29T22:38:47Z")

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same thing happened to me just this morning, and then about 20mins later it was working again. Seems to be some sort of recurring issue they are experiencing.

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**Author:** ![EricGT](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/ericgt/32/20571_2.png) [@EricGT](https://community.openai.com/u/EricGT)\
**Post date:** [December 19, 2023, 1:59pm UTC](https://community.openai.com/t/can-not-access-to-platform-open-com/103588/6 "2023-12-19T13:59:10Z")

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Closed on December 19, 2023, 1:59pm UTC


