# BUG report: can't hyperlink

**URL:** <https://community.openai.com/t/bug-report-cant-hyperlink/571345>\
**Category:** Bugs\
**Tags:** chatgpt\
**Created:** [December 25, 2023, 5:04pm UTC](https://community.openai.com/t/bug-report-cant-hyperlink/571345 "2023-12-25T17:04:41Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![proy](https://avatars.discourse-cdn.com/v4/letter/p/a87d85/32.png) [@proy](https://community.openai.com/u/proy)\
**Post date:** [December 25, 2023, 5:04pm UTC](https://community.openai.com/t/bug-report-cant-hyperlink/571345/1 "2023-12-25T17:04:42Z")

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When creating a GPT, any reproduced link is not actionable (it doesn’t redirect to the link).

 ![image](https://us1.discourse-cdn.com/openai1/original/4X/0/7/9/079a3a7e764a955c640d1617eb18c85e6b3761e2.png)

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**Author:** ![lli](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/lli/32/280233_2.png) [@lli](https://community.openai.com/u/lli)\
**Post date:** [December 26, 2023, 4:09pm UTC](https://community.openai.com/t/bug-report-cant-hyperlink/571345/2 "2023-12-26T16:09:07Z")

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Just wanting to confirm the same on my end.

Interestingly, I can see the links being output properly as the response is being streamed, but once it closes the markdown element it disappears.

This is an image from a custom GPT where I asked it to embed images and links to source articles. I can understand if it’s a deliberate limitation, but it’s certainly trying its best.

 ![image](https://us1.discourse-cdn.com/openai1/original/4X/1/4/2/142d2fcd8ccc69015541459591cb819f3d7e7c2d.png)

I’m also seeing this error in my browser console for every chunk received. Here is the before and after receiving ‘5’:

```auto
API error https://chat.openai.com/backend-api/conversation/45310238-0bee-4174-900e-bee1ee59ef14/url_safe?url=https%3A%2F%2Fgfx.nrk.no%2FsLsnaKW8Np5BYZy84r4mMwyk99BPaSgHg Can't load conversation 45310238-0bee-4174-900e-bee1ee59ef14
API error https://chat.openai.com/backend-api/conversation/45310238-0bee-4174-900e-bee1ee59ef14/url_safe?url=https%3A%2F%2Fgfx.nrk.no%2FsLsnaKW8Np5BYZy84r4mMwyk99BPaSgHg5 Can't load conversation 45310238-0bee-4174-900e-bee1ee59ef14

```

And here is the final html in the web client for one of the entries. I only now noticed the image and this paste are from two different attempts which is why the actual content is slightly different.

```html
<li><p><strong>Stor snøskredfare: – Det er da det ofte går galt</strong></p><ul><li>Summary: There is a significant risk of snow avalanches in certain areas, and the Red Cross expresses concern about potential accidents in the mountains.</li><li><a target="_new">Read more</a></li><li><div></div></li></ul></li>

```

Edit: Looking at the error message in the console, it occurred to me that the test chat from the build-a-gpt interface might not be a conversation that exists which maybe leads to the error. Once I exited out and started a normal chat it worked fine for both links and images:

 ![image](https://us1.discourse-cdn.com/openai1/original/4X/e/6/3/e63c1959c175bf7820ba8c2fc848ccac06414eaa.jpeg)

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<div class="post-metadata">

**Author:** ![Pete-Lakeside](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/pete-lakeside/32/280707_2.png) [@Pete-Lakeside](https://community.openai.com/u/Pete-Lakeside)\
**Post date:** [December 27, 2023, 3:02pm UTC](https://community.openai.com/t/bug-report-cant-hyperlink/571345/3 "2023-12-27T15:02:07Z")

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I am having the same issue. Retrieving hyperlinks from a spreadsheet in the knowledge base is buggy as well.

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**Author:** ![ImpendingDoon](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/impendingdoon/32/286284_2.png) [@ImpendingDoon](https://community.openai.com/u/ImpendingDoon)\
**Post date:** [January 12, 2024, 8:45pm UTC](https://community.openai.com/t/bug-report-cant-hyperlink/571345/4 "2024-01-12T20:45:17Z")

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Same issue. When I ask for citations or links to articles (outputted in a table), I get something that is hyperlinked, but there is not target URL specified.

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**Author:** ![mwisnicki](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/mwisnicki/32/286333_2.png) [@mwisnicki](https://community.openai.com/u/mwisnicki)\
**Post date:** [January 12, 2024, 10:08pm UTC](https://community.openai.com/t/bug-report-cant-hyperlink/571345/5 "2024-01-12T22:08:08Z")

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Same here. Doesn’t happen always but happens consistently for same subjects.  
I have to add “show these links as plain text” to get them (of course not clickable).

It looks like the website is removing href attribute after ChatGPT is done typing.

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<div class="post-metadata">

**Author:** ![mtsp260](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/mtsp260/32/448328_2.png) [@mtsp260](https://community.openai.com/u/mtsp260)\
**Post date:** [January 13, 2024, 12:07am UTC](https://community.openai.com/t/bug-report-cant-hyperlink/571345/6 "2024-01-13T00:07:25Z")

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> [@mwisnicki](#):
>
> It looks like the website is removing href attribute after ChatGPT is done typing.

Yes, that is what I am seeing too. You can watch it during the response writing out the url and then it replaces it with a blank href.

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**Author:** ![logankilpatrick](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/logankilpatrick/32/14116_2.png) [@logankilpatrick](https://community.openai.com/u/logankilpatrick)\
**Post date:** [January 30, 2024, 9:01pm UTC](https://community.openai.com/t/bug-report-cant-hyperlink/571345/7 "2024-01-30T21:01:44Z")

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Hey folks, thanks for flagging this. We have resolved a few issues around generation URL’s. There are a few known edge cases that don’t work well:

1. Having the model construct full URL’s on the fly (you should instead pass the full URL back in an Action response)
2. Having the model fill in URL details (same as above, you should pass in the full URL and all UTM parameters)

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<div class="post-metadata">

**Author:** ![grandell1234](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/grandell1234/32/286916_2.png) [@grandell1234](https://community.openai.com/u/grandell1234)\
**Post date:** [April 10, 2024, 4:29pm UTC](https://community.openai.com/t/bug-report-cant-hyperlink/571345/8 "2024-04-10T16:29:42Z")

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