Bug on chatgpt that doesn't allow me to scroll

thank you…this worked like a charm

I’ve been experiencing the same issue for around 2 months now and I’m using iOS 15.x.x on the iPhone 6S. Solution, I’ve switched to Google’s Gemini until it gets fixed.

I‘m on Iphone 7 Plus using chrome, I can‘t scroll…

1 Like

Took me a bit to figure out but finally got it!Tysm bro :slight_smile:

Dude, u r really an angel sent for me, it magically works immediately, thanks!!!

1 Like

open it in reader view to back door the bug hope this helps :purple_heart:

On iPhone 6 it just opens a blank page and does nothing.

I tried following every steps but still doesn’t work, any ideas?

Thanks so much worked perfectly

1 Like

Just update the chrome to latest version, i got it resolved by updating chrome version from 103 to 131

Ok WOW! this fixed this for me holy cow! I’ve been suffering for a month how did this even randomly happen. Thank you for posting this.

1 Like

Quick workaround to fix scroll issue:

  1. Open your chat on chatgpt.

  2. Click “Share” in the top right corner on the left side of your profile avatar.

  3. Click “Update link,” “Copy Link,” or “Provide link,” depending on your chat’s current condition. This should copy a shareable link onto your clipboard.

  4. Paste your link into the URL and press Enter. You are now viewing your chat you shared with yourself. This fixed the scroll issue for me.

OR

  1. Highlight a portion of your chat. This highlight can be just a word.

  2. Use the Shift+Ctrl and arrow keys to move your highlights up and down through the text.

you’re the best, I’ve been having this problem for months

Hi Craig1111, It doesn’t work for me anymore since today, it says: This is a copy of a conversation between ChatGPT and an anonymous user.
Some other solution?

It stopped working for me today as well. Now I just stick to the highlighting the text and using the arrow keys to move up and down the text. It does work on my other device though.

1 Like

Hi! Any possible solutions for those using iPads or iPhones?

Best,

Hope a solution for iPhone’s safari.
It seems that developers of OpenAI disappear from this forum.

1 Like

OpenAi is just the worse. They literally fixed the work around.

Just ask chat gpt for help if you can’t scroll, you can use press command and - to help zoom out and command + to help zoom in