# Bug in ChatGPT "Incognito" mode **URL:** \ **Category:** Bugs\ **Tags:** chatgpt\ **Created:** [September 16, 2026, 6:25am UTC](https://community.openai.com/t/bug-in-chatgpt-incognito-mode/1398002 "2026-09-16T06:25:12Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![thomas11](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/thomas11/32/352986_2.png) [@thomas11](https://community.openai.com/u/thomas11)\ **Post date:** [September 16, 2026, 6:25am UTC](https://community.openai.com/t/bug-in-chatgpt-incognito-mode/1398002/1 "2026-09-16T06:25:12Z")
Yesterday I spent a lot of time comparing fatality rate from all sorts of “weird things” to compare against AI fatality rates. I had it compare AI fatalities towards “hamster murders”, “autoerotic asphyxiation”, etc Today I started an incognito chat, and it **obviously** has access to our convo from yesterday … Hence, obviously “incognito mode” doesn’t actually work … ![Screenshot 2026-09-16 at 9.22.45 AM](https://us1.discourse-cdn.com/openai1/original/4X/f/9/8/f989d95bc8f911123bf3a3a9580f485438919c0c.png) ---
**Author:** ![EricGT](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/ericgt/32/20571_2.png) [@EricGT](https://community.openai.com/u/EricGT)\ **Post date:** [September 16, 2026, 10:01am UTC](https://community.openai.com/t/bug-in-chatgpt-incognito-mode/1398002/2 "2026-09-16T10:01:46Z")
Good question. See the [**August 27, 2026** ChatGPT change](https://help.openai.com/en/articles/6825453-chatgpt-release-notes?utm_source=chatgpt.com#august-27-2026). **Note:** ChatGPT mentioned in a conversation that what was previously referred to as **“Incognito mode”** is now called **“Temporary Chat.”** # **August 27, 2026** ## **More controls in temporary chat** We’re rolling out new controls in temporary chat. You can now choose to personalize responses in a temporary chat with memory, plugins, and custom instructions from your regular chat settings. You can also choose to save a temporary chat. ### **How it works** - **Personalized** : When you create a temporary chat, you can choose to have personalized responses. Personalized temporary chats can use your memories, custom instructions, and plugins to tailor responses. They do not create new memories and remain out of your chat history unless you save them. Personalization can be set only when you start a temporary chat and cannot be changed after the conversation begins. - **Non-personalized:** By default, temporary chats are not personalized. Non-personalized temporary chats do not use memory, custom instructions, or plugins, and they do not create new memories. - **Saving a temporary chat:** When a conversation becomes useful for the future, you can add it to your chat history. Saving converts it into a regular chat, so it then follows your account-level personalization settings and model-improvement preferences. For example, if you have memory enabled and save a temporary chat, this will become part of your chat history and can be referenced to personalized future responses. HTH * * * > [@thomas11](#): > > obviously “incognito mode” doesn’t actually work With generative AI products changing so rapidly, one has to continually adapt to changes in features, terminology, and behavior. ---
**Author:** ![Kandles](https://avatars.discourse-cdn.com/v4/letter/k/dc4da7/32.png) [@Kandles](https://community.openai.com/u/Kandles)\ **Post date:** [September 25, 2026, 2:29pm UTC](https://community.openai.com/t/bug-in-chatgpt-incognito-mode/1398002/3 "2026-09-25T14:29:57Z")
I am not seeing the option to save a temporary chat anymore in the web version (I do see it on mobile) . is this a bug? ---
**Author:** ![EricGT](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/ericgt/32/20571_2.png) [@EricGT](https://community.openai.com/u/EricGT)\ **Post date:** [September 25, 2026, 2:39pm UTC](https://community.openai.com/t/bug-in-chatgpt-incognito-mode/1398002/4 "2026-09-25T14:39:53Z")
> [@Kandles](#): > > I am not seeing the option to save a temporary chat anymore in the web version In upper right mouse over the circle. ![image](https://us1.discourse-cdn.com/openai1/original/4X/e/c/6/ec60b035391bfe868da1575c7f57feb068fdccbe.png) ---
**Author:** ![Kandles](https://avatars.discourse-cdn.com/v4/letter/k/dc4da7/32.png) [@Kandles](https://community.openai.com/u/Kandles)\ **Post date:** [September 25, 2026, 2:47pm UTC](https://community.openai.com/t/bug-in-chatgpt-incognito-mode/1398002/5 "2026-09-25T14:47:02Z")
I mean the option to convert a temporary chat to a regular chat (save). It is missing on the web version for me ---
**Author:** ![EricGT](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/ericgt/32/20571_2.png) [@EricGT](https://community.openai.com/u/EricGT)\ **Post date:** [September 25, 2026, 2:52pm UTC](https://community.openai.com/t/bug-in-chatgpt-incognito-mode/1398002/6 "2026-09-25T14:52:37Z")
![image](https://us1.discourse-cdn.com/openai1/original/4X/d/b/c/dbc7c2adf6ca60c94111126a8a2063f7c7e3eac3.png) ![image](https://us1.discourse-cdn.com/openai1/original/4X/d/0/2/d025d6f24e3909bc6f6eb787f0df682be382a45c.png) ---
**Author:** ![Kandles](https://avatars.discourse-cdn.com/v4/letter/k/dc4da7/32.png) [@Kandles](https://community.openai.com/u/Kandles)\ **Post date:** [September 25, 2026, 2:54pm UTC](https://community.openai.com/t/bug-in-chatgpt-incognito-mode/1398002/7 "2026-09-25T14:54:19Z")
![image](https://us1.discourse-cdn.com/openai1/original/4X/2/9/1/291ab99318ae110afdfcbf294f4e3688bde5cb58.png) ---
**Author:** ![OpenAI\_Support](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/openai_support/32/561845_2.png) [@OpenAI\_Support](https://community.openai.com/u/OpenAI_Support)\ **Post date:** [October 25, 2026, 7:03pm UTC](https://community.openai.com/t/bug-in-chatgpt-incognito-mode/1398002/8 "2026-10-25T19:03:03Z")
Hey @Kandles, Saving a Temporary Chat is supported, as explained in our [Temporary Chat guide](https://help.openai.com/en/articles/8914046). If the option is still missing, try a new Temporary Chat in another browser or a private window with extensions disabled. Copy anything you want to keep before refreshing or closing your current chat. If it continues, please contact Support through the chat bubble at [help.openai.com](https://help.openai.com/). -Sandra ---
**Author:** ![system](https://us1.discourse-cdn.com/openai1/original/4X/8/7/c/87c2e81543bbb01aa9641aeef8fe14cab5e9590a.png) [@system](https://community.openai.com/u/system)\ **Post date:** [October 28, 2026, 7:03pm UTC](https://community.openai.com/t/bug-in-chatgpt-incognito-mode/1398002/9 "2026-10-28T19:03:20Z")
Closed on October 28, 2026, 7:03pm UTC This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.