# BUG: GPT inaccessible or not found

**URL:** <https://community.openai.com/t/bug-gpt-inaccessible-or-not-found/658259>\
**Category:** Bugs\
**Tags:** gpt-4, chatgpt\
**Created:** [February 28, 2024, 5:24am UTC](https://community.openai.com/t/bug-gpt-inaccessible-or-not-found/658259 "2024-02-28T05:24:29Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![nicoloceneda](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/nicoloceneda/32/318612_2.png) [@nicoloceneda](https://community.openai.com/u/nicoloceneda)\
**Post date:** [February 28, 2024, 5:24am UTC](https://community.openai.com/t/bug-gpt-inaccessible-or-not-found/658259/1 "2024-02-28T05:24:29Z")

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All of a sudden I can no longer access my GPT [Quant Finance](https://chat.openai.com/g/g-tveXvXU5g-quant-finance). How can I fix this?

 ![Screenshot 2024-02-27 at 21.10.08](https://us1.discourse-cdn.com/openai1/original/4X/f/7/2/f72d5e3e57908f1f8b4db396b0dbfbe2dce163ba.png)

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**Author:** ![\_j](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/_j/32/766292_2.png) [@\_j](https://community.openai.com/u/_j)\
**Post date:** [February 28, 2024, 5:33am UTC](https://community.openai.com/t/bug-gpt-inaccessible-or-not-found/658259/2 "2024-02-28T05:33:40Z")

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Are you sure this isn’t just a clever ploy to get people to click on your working GPT link?

![image](https://us1.discourse-cdn.com/openai1/original/4X/5/9/1/59106a8485796550300994c9c2b08be3bc5af4ae.png)

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**Author:** ![nicoloceneda](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/nicoloceneda/32/318612_2.png) [@nicoloceneda](https://community.openai.com/u/nicoloceneda)\
**Post date:** [February 28, 2024, 5:41am UTC](https://community.openai.com/t/bug-gpt-inaccessible-or-not-found/658259/3 "2024-02-28T05:41:37Z")

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Absolutely not. I cannot upload a screen recording otherwise I would show that it doesn’t exist for me. Another user reported the same issue:

> [@My plugin got deleted or inaccesable? \[GPT inaccessible or not found\]](https://community.openai.com/t/my-plugin-got-deleted-or-inaccesable-gpt-inaccessible-or-not-found/578192):
>
> I’ve created a GPT with two actions and a knowledge file to analyze documents and reply to people. Somehow, the plugin got deleted or became inaccessible. This happened after I tried to make some last-minute changes. I only tried to add new prompts to the default inputs… then, boom, it got deleted. Here’s the last link I know: [https://chat.openai.com/g/g-M5DUZmtU2-n8n-geeker](https://chat.openai.com/g/g-M5DUZmtU2-n8n-geeker)

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<div class="post-metadata">

**Author:** ![nicoloceneda](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/nicoloceneda/32/318612_2.png) [@nicoloceneda](https://community.openai.com/u/nicoloceneda)\
**Post date:** [February 28, 2024, 5:45am UTC](https://community.openai.com/t/bug-gpt-inaccessible-or-not-found/658259/4 "2024-02-28T05:45:13Z")

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Looking at this other screenshot, I have selected Quant Finance, and immediately the error pops up, and the selected model switches to wolfram, which appears highlighted in the screenshot even though I did not click on it.

 ![Screenshot 2024-02-27 at 21.42.44](https://us1.discourse-cdn.com/openai1/original/4X/6/2/8/62871f5fb9c4d4ae3696c5e1bcc4afeec227c09d.png)

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<div class="post-metadata">

**Author:** ![\_j](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/_j/32/766292_2.png) [@\_j](https://community.openai.com/u/_j)\
**Post date:** [February 28, 2024, 5:47am UTC](https://community.openai.com/t/bug-gpt-inaccessible-or-not-found/658259/5 "2024-02-28T05:47:17Z")

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Try a browser hard refresh, which is either CTRL or SHIFT in addition to the refresh button or the F5 key, depending on Browser and environment. The assets seem to load for others. I edited and saved one of my own. It may just be a temporary problem.

![image](https://us1.discourse-cdn.com/openai1/original/4X/9/4/e/94e78074c133e6f3d73b81f43cb38e162fb721ce.png)

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<div class="post-metadata">

**Author:** ![nicoloceneda](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/nicoloceneda/32/318612_2.png) [@nicoloceneda](https://community.openai.com/u/nicoloceneda)\
**Post date:** [February 28, 2024, 5:49am UTC](https://community.openai.com/t/bug-gpt-inaccessible-or-not-found/658259/6 "2024-02-28T05:49:09Z")

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**Solved.**

This was my solution in case someone else has the same problem:

- Search for your GPT vis the store (not the pinned icon on the left side)
- Start a new chat

What did not work:

- Updating the GPT

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<div class="post-metadata">

**Author:** ![gshivashankar](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/gshivashankar/32/321930_2.png) [@gshivashankar](https://community.openai.com/u/gshivashankar)\
**Post date:** [February 28, 2024, 7:02am UTC](https://community.openai.com/t/bug-gpt-inaccessible-or-not-found/658259/7 "2024-02-28T07:02:12Z")

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Am not able to start a new chat from the GPT store as well. Getting this error.

 ![image](https://us1.discourse-cdn.com/openai1/original/4X/b/2/0/b200643d9ae098218b7858694932f6693c22d7b8.jpeg)

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<div class="post-metadata">

**Author:** ![nicoloceneda](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/nicoloceneda/32/318612_2.png) [@nicoloceneda](https://community.openai.com/u/nicoloceneda)\
**Post date:** [February 28, 2024, 7:31am UTC](https://community.openai.com/t/bug-gpt-inaccessible-or-not-found/658259/8 "2024-02-28T07:31:43Z")

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Did you get this error just now? It must be a bug affecting multiple users then. I assume you tried following my steps and it didn’t work. If it’s a public GPT you can share the link and I will try to access it to see if it’s invisible only to you or what.

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**Author:** ![gshivashankar](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/gshivashankar/32/321930_2.png) [@gshivashankar](https://community.openai.com/u/gshivashankar)\
**Post date:** [February 28, 2024, 7:50am UTC](https://community.openai.com/t/bug-gpt-inaccessible-or-not-found/658259/9 "2024-02-28T07:50:38Z")

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It was not a public GPT. Was working on improving it before sharing with others. A lot of progress on training it is lost now ☹

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<div class="post-metadata">

**Author:** ![gshivashankar](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/gshivashankar/32/321930_2.png) [@gshivashankar](https://community.openai.com/u/gshivashankar)\
**Post date:** [February 28, 2024, 8:09am UTC](https://community.openai.com/t/bug-gpt-inaccessible-or-not-found/658259/10 "2024-02-28T08:09:10Z")

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Update on this.

The GPT is now visible from the Discover GPT portal. Not sure what happened. It’s still not appearing on the left menu bar though.

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<div class="post-metadata">

**Author:** ![nicoloceneda](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/nicoloceneda/32/318612_2.png) [@nicoloceneda](https://community.openai.com/u/nicoloceneda)\
**Post date:** [February 28, 2024, 8:21am UTC](https://community.openai.com/t/bug-gpt-inaccessible-or-not-found/658259/11 "2024-02-28T08:21:34Z")

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Have you tried clearing the browser?

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<div class="post-metadata">

**Author:** ![fgx](https://avatars.discourse-cdn.com/v4/letter/f/50afbb/32.png) [@fgx](https://community.openai.com/u/fgx)\
**Post date:** [March 25, 2024, 7:05am UTC](https://community.openai.com/t/bug-gpt-inaccessible-or-not-found/658259/12 "2024-03-25T07:05:13Z")

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What worked for me was going to a previous chat, then I started a new chat from there. I was able to use the previously created gpt which was giving me an error
