Same issue: “failed to load subscription for selected organization”
1 Like
Showing this message on https://platform.openai.com
is api down?
please check into this
What is wrong is my account got banned?
im having the same problem…
We're working on a fix now, thanks everyone for flagging!
23 Likes
Agreed! Why isn’t this on incidents page?
Thank you!
(deleted my LinkedIn post)
When could we expect the problem to be solved?
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Thank you for the update and all of your hard work!
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i think they finally solved it now
Confirmed, I am now able to get into the Billing area in the API Dashboard
We just pushed the fix! Apologies for the disruption and thanks again everyone for flagging.
Retroactive status page update here.
4 Likes
I’d appreciate it if anyone had any tips regarding the following situation:
I hit my pre-set limit of a certain dollar amount so my assistants stopped working, I hopped on platform, paid for credit to my account and everything looked fine. Half an hour or so later my assistants stop working again so I come back to platform but now I keep getting the following message when i click on the ‘Billing’ or ‘Limits’ tabs:
”failed to load subscription for selected organization”
So I can’t even look at the Billing or Limits pages, and my assistants don’t work even though I just paid OpenAI for credits. I even got the confirmation email saying they charged my card.
The timing is the most savage part of this since I’m supposed to deliver a demo today.
Thank you for the quick solution to the problem, it’s working again.
2 Likes
Seeing the same… thank you!
It is still actual on the mobile app (Andriod). And if I click on General organization settings, I see new issues:
2 Likes
Could be a hiccup while the fix is being rolled out.
Please keep us posted if the errors persist.
9 posts were split to a new topic: Assistants API “Failed to fetch” errors / timeouts
Yep, for now it is ok. Thank you.
1 Like