I have been charged twice for the subscription-based access for ChatGPT, however, on my openAI account > billing > history… it says “no invoices found” and on the top right-hand side of the screen it displays the “upgrade” to a subscription-based user icon.
Is anyone else having this issue? I’m also not receiving “subscriber” emails when the standard chatGPT is at capacity. Possibly related?
1 Like
Having exactly the same issue here. What is going on?
I have not been charged twice, but others have expressed similar issues. They’re addressed in the main thread, and by several users in the comments section. TL;DR—Staff is aware and response is pending.
Basemi
4
Have you been able to get a refund? Or figure out how to “cancel”? Literally don’t even know HOW I am being charged, but have also been charged twice without ever signing up, etc.
At this point it’s starting to feel like a scam. They just took a bunch of peoples money without providing any services or customer support. If it’s a known bug why allow it to even be possible to pay for an account. Is this class action law suit material? There has to be something we can do!
metin
6
I charged too and I cannot even see or remove my keys. I asked for a refund on chatbot still waiting for an answer
