Batch API Outage - /v1/responses cannot access valid purpose=batch input_file_id

API Bugs
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234

@siddhant , Here is an example failed batch for me:

  • ID: batch_6a976d95d32c8190a0fa94c8ee18ca6e
  • Status: Failed
  • Error: Cannot find file file-XXXXXXXXXXXXXXX, or organization org-XXXXXXXXXXXXXXX does not have access to it.
  • Submitted: Sep 1, 2026, 7:28 PM
  • Endpoint: /v1/images/generations
  • Completion window: 24h
235

@siddhant Can you please apply the patch for my org too all batch have been failing since 28th,

batch_6a977e5a49288190820ce96e1a1c6697
org-dG29A6EVZZGyZzpYHRZm4ZF6
236

@siddhant a patch would be much appreciated :grin:

failed bath ids: **batch_6a977c33884881909af1ca66cc126e80, batch_6a977c9ad4c48190890ff4f3e6372daf, batch_6a977cf2c7e08190b6b3481180b4ed62, batch_6a977d014e4081908527642c17ff9fdd

**
i have more but they were just me trying to rerun adjusting my code assuming i did something wrong all gave ‘Cannot find file file-, or organization org- does not have access to it.’ errors

237

2026.09.02 02:44:22 UTC
batch_6a978d864d388190b1e00a6008c6a42b

238

Hey team @OpenAI_Support @siddhant

This issue started from 28th August and still not been fixed after 5 days.

Every batch calls we created under this project have been failing.

Org ID: [org-id]
Project ID: proj_PDvmThtrCRA6oYkQL3YBGjgT

239

Hi @siddhant and @OpenAI_Support! My organization also experiences the issue, since August 28th. Every batch process is failing.

Organization: [org-id]
Project ID: proj_BXFvKEUoZ8FX1zyzjVngAbeT

Thanks!

240

@siddhant @OpenAI_Support I’m facing the same problem, can you please help fixing it?

org-id: [org-id]

241

@siddhant batch_6a978be545e0819089db1ba29f189cc7

243

Our organisation is also currently facing the outage,

The uploaded files are not accessible for the batch operation.
Error message: Cannot find file file- ************ or organization org-************* does not have access to it.

Creating a new project is not a suitable solution since it would affect the usage tracking and require configuration updates.

We would appreciate some clarity on the underlying root cause of this issue and the expected ETA for a permanent resolution.

@OpenAI_Support Please take a look into the issue

244

Hi @siddhant — our original project is still affected as of September 2. Could you please apply or check the targeted Batch file-validation mitigation for our organization/project?

Fresh reproduction:

  • Batch ID: batch_6a979f11c9088190889ccbcdef9484f9
  • Submitted: 2026-09-02T03:59:13Z
  • Failed: 2026-09-02T04:00:33Z
  • Endpoint: /v1/chat/completions
  • Input file: file-7kPf6rHtxrEHkWxFfh9fDs
  • The file has purpose=batch, is processed/Ready, and is retrievable using the same project-scoped key.
  • Failure: invalid_request on file_id — “Cannot find file … or organization … does not have access to it.”
  • in_progress_at=null, request_counts.total=0, and token usage is zero.

We have reproduced this repeatedly with verified input files while direct non-Batch API calls continue to work. I can provide the organization/project IDs privately if needed. Thank you.

245

Hi @siddhant

Am I doing something wrong in my post here? Omitted 3 times now. Please help with these orgs, stuck since 28th aug. :folded_hands:

[org-id]
batch_6a912ab25f30819087c54d560a99fc90
batch_6a912abbb67481909210303c0220e54e

[org-id]
batch_6a91046098a081909f1dda6e5ef86f69
batch_6a910460ada8819081c82904ab4f0210

[org-id]
batch_6a95718efdd88190a01b66b427bc32c5
batch_6a9571916d3c81908775685e50e790f2

[org-id]
batch_6a932fd8364c8190a82b21a418d7259b
batch_6a932fd90e9c8190ba1faac4897c4803

[org-id]
batch_6a912ac7d72c819085d9ef6e7a294b70
batch_6a912d7470608190b3d807a407920b8a

[org-id]
batch_6a953a21550c8190bd4cbe11ab25abbc
batch_6a954edbda3c8190af23df71b3a34d71

[org-id]
batch_6a954c34dcec8190be5ca0083dbafff6
batch_6a9561e1ce108190898838bc8001155d

[org-id]
batch_6a916d72f57c8190984f277708eda4df
batch_6a916d732b088190950f995994b6a0b0

246

Hi!
I like everyone else, have the same porblem: batch_6a968ea83b80819093caa7c3f1fba18b
“Cannot find file file-1vdeVvFZjrgrf7dQB7dniZ, or organization [org-id] does not have access to it.**”

Cheers!**

247

Hi @siddhant

Our batch the same issue:
Org: [org-id]

Batches:
batch_6a91bede846c8190ad13db0b3acec7b0
batch_6a931054691881909d875313a4343714
batch_6a94621f190c81909765f47883e5fe15
batch_6a964782816881909f90ad86c3716e7b

248

Hey @siddhant we are also experiencing the same organization file access issues.

Batch: batch_6a97cfda460481909d20bce9dac0d016

UTC: Sep 2, 2026, 7:27:22 AM

  • Endpoint: /v1/chat/completions
  • The input JSONL file is uploaded with purpose=batch.
  • Failure: invalid_request on file_id — “Cannot find file … or organization [org_id] does not have access to it.”

It would be great if this issue could be resolved as a priority.

Thank you!

249

@siddhant Our organization is still affected as of September 2. Could you apply the Batch file-validation mitigation for us?

Org: [org-id]
Endpoint: /v1/chat/completions (model gpt-4.1), completion_window 24h
Files upload fine (status: processed) and are retrievable with the same key; every batch fails at validation with “Cannot find file …, or organization … does not have access to it”.

Failed batches (UTC):

  • batch_6a97c940e90c819085addadfaaa8dbf0 created 2026-09-02T06:59:12Z failed 07:00:15Z (input file-6PjpJTh49VeUR2God7zLTB, 190 MB)
  • batch_6a97c9d38c0081909ac670e0fba81f8b created 2026-09-02T07:01:39Z failed 07:02:07Z (same file, retry)
  • batch_6a97ca2a78588190b3211e2337c0177c created 2026-09-02T07:03:06Z failed 07:03:34Z (1-request probe, file-954nwNtWMUtcrT83UHseUE)

Last successful batch in this project: batch_6a53508ab8148190b4a8830555831b27 (2026-07-12).

251

Organization ID: [org-id]

Our Batch workflow was working normally for months, but we are now consistently experiencing the same issue reported in this thread.

The input file uploads successfully with purpose=“batch”, reports status=“processed”, and is retrievable through the Files API using the same credentials. However, the Batch enters validating and subsequently fails with:

Cannot find file [file_id], or organization [org-id] does not have access to it.

Example failed Batch ID:
batch_6a9543b047e08190ad744242e098ee02

Input File ID:
file-VzYXnh92yxDiapE1zeRdt1

The failed Batch showed:

request_counts: completed=0, failed=0, total=0

We have reproduced the issue multiple times, including with very small diagnostic files, so it does not appear to be related to our production file size or workflow.

Could you please check our organization and apply the same file-validation mitigation that has been applied to other affected organizations?

Thank you very much.

252

@siddhant same issue here, please apply the mitigation to our org.

Org: [org-id]

Example failed batches:
batch_6a96b2536c948190960ab977b235f5e1
batch_6a9573d05b048190a5818cd61ffa415d

253

Hi @siddhant !
Would you please help us with our batches and apply fixes.

batch_6a97e1a1afb8819085e2bab653ae78dc
Cannot find file file-CFM3zbH668YH5MuqbAVQbR, or organization [org-id] does not have access to it.

batch_6a96fd8baeec8190b8df5a2eaea983fe
Cannot find file file-8pBoS3ovxjb8paTowdDRbq, or organization [org-id] does not have access to it.

Thank you.

255

Hi @siddhant
Org ID: [org-id]
Project ID: proj_PDvmThtrCRA6oYkQL3YBGjgT

batch_6a97e87322c4819080566324158446fc

Cannot find file file-2kZreQnaZKmem641nq7Mvu, or organization [org-id] does not have access to it.

Please help

256

@siddhant same issue here — reproduced with fresh diagnostic files too, not size-related.

Org: [org-id]
Example failed batch: batch_6a956b3f9fd88190b3fed4bce66cb174
Input file: file-VPpjGgqWePZPoAd6SrHpQx (confirmed status: processed via Files API, same key)

Also created a brand new org to rule out account-specific config — same failure there too:
Org: [org-id]
Example failed batch: batch_6a97e868daac8190a26f24f367e2b899

Could you add both to the patch list? Happy to provide more failed batch IDs if useful. Thanks!