# Batch API Outage - /v1/responses cannot access valid purpose=batch input\_file\_id

**URL:** <https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149>\
**Category:** Bugs\
**Tags:** batch-api, responses-api\
**Created:** [August 28, 2026, 4:33am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149 "2026-08-28T04:33:42Z")\
**Posts on this page:** 20\
**Page:** 12

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**Author:** ![ParfaitG](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/parfaitg/32/759588_2.png) [@ParfaitG](https://community.openai.com/u/ParfaitG)\
**Post date:** [September 2, 2026, 12:58am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/234 "2026-09-02T00:58:38Z")

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@siddhant , Here is an example failed batch for me:

- ID: `batch_6a976d95d32c8190a0fa94c8ee18ca6e`
- Status: `Failed`
- Error: `Cannot find file file-XXXXXXXXXXXXXXX, or organization org-XXXXXXXXXXXXXXX does not have access to it.`
- Submitted: `Sep 1, 2026, 7:28 PM`
- Endpoint: `/v1/images/generations`
- Completion window: `24h`

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<div class="post-metadata">

**Author:** ![YBH](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/ybh/32/760018_2.png) [@YBH](https://community.openai.com/u/YBH)\
**Post date:** [September 2, 2026, 1:48am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/235 "2026-09-02T01:48:13Z")

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@siddhant Can you please apply the patch for my org too all batch have been failing since 28th,

```auto
batch_6a977e5a49288190820ce96e1a1c6697
org-dG29A6EVZZGyZzpYHRZm4ZF6

```

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<div class="post-metadata">

**Author:** ![jacob28](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@jacob28](https://community.openai.com/u/jacob28)\
**Post date:** [September 2, 2026, 1:59am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/236 "2026-09-02T01:59:07Z")

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@siddhant a patch would be much appreciated 😁

failed bath ids: \*\*batch\_6a977c33884881909af1ca66cc126e80, batch\_6a977c9ad4c48190890ff4f3e6372daf, batch\_6a977cf2c7e08190b6b3481180b4ed62, batch\_6a977d014e4081908527642c17ff9fdd

\*\*  
i have more but they were just me trying to rerun adjusting my code assuming i did something wrong all gave ‘Cannot find file file-, or organization org- does not have access to it.’ errors

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**Author:** ![StormingBullet](https://avatars.discourse-cdn.com/v4/letter/s/90ced4/32.png) [@StormingBullet](https://community.openai.com/u/StormingBullet)\
**Post date:** [September 2, 2026, 2:52am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/237 "2026-09-02T02:52:54Z")

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2026.09.02 02:44:22 UTC  
batch\_6a978d864d388190b1e00a6008c6a42b

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<div class="post-metadata">

**Author:** ![moon5](https://avatars.discourse-cdn.com/v4/letter/m/87869e/32.png) [@moon5](https://community.openai.com/u/moon5)\
**Post date:** [September 2, 2026, 3:06am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/238 "2026-09-02T03:06:41Z")

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Hey team @OpenAI_Support @siddhant

This issue started from 28th August and still not been fixed after 5 days.

Every batch calls we created under this project have been failing.

Org ID: [org-id]  
Project ID: proj\_PDvmThtrCRA6oYkQL3YBGjgT

---

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**Author:** ![Finnoid](https://avatars.discourse-cdn.com/v4/letter/f/74df32/32.png) [@Finnoid](https://community.openai.com/u/Finnoid)\
**Post date:** [September 2, 2026, 3:45am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/239 "2026-09-02T03:45:42Z")

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Hi @siddhant and @OpenAI_Support! My organization also experiences the issue, since August 28th. Every batch process is failing.

Organization: [org-id]  
Project ID: proj\_BXFvKEUoZ8FX1zyzjVngAbeT

Thanks!

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<div class="post-metadata">

**Author:** ![parameshwaran.m](https://avatars.discourse-cdn.com/v4/letter/p/94ad74/32.png) [@parameshwaran.m](https://community.openai.com/u/parameshwaran.m)\
**Post date:** [September 2, 2026, 3:48am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/240 "2026-09-02T03:48:08Z")

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@siddhant @OpenAI_Support I’m facing the same problem, can you please help fixing it?

org-id: [org-id]

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<div class="post-metadata">

**Author:** ![raf\_mer](https://avatars.discourse-cdn.com/v4/letter/r/13edae/32.png) [@raf\_mer](https://community.openai.com/u/raf_mer)\
**Post date:** [September 2, 2026, 5:04am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/241 "2026-09-02T05:04:55Z")

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@siddhant batch\_6a978be545e0819089db1ba29f189cc7

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<div class="post-metadata">

**Author:** ![varun.rajeevan](https://avatars.discourse-cdn.com/v4/letter/v/8c91f0/32.png) [@varun.rajeevan](https://community.openai.com/u/varun.rajeevan)\
**Post date:** [September 2, 2026, 6:04am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/243 "2026-09-02T06:04:34Z")

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Our organisation is also currently facing the outage,

The uploaded files are not accessible for the batch operation.  
Error message: Cannot find file file- \*\*\*\*\*\*\*\*\*\*\*\* or organization org-\*\*\*\*\*\*\*\*\*\*\*\*\* does not have access to it.

Creating a new project is not a suitable solution since it would affect the usage tracking and require configuration updates.

We would appreciate some clarity on the underlying root cause of this issue and the expected ETA for a permanent resolution.

@OpenAI_Support Please take a look into the issue

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<div class="post-metadata">

**Author:** ![FabledRiver68](https://avatars.discourse-cdn.com/v4/letter/f/b38774/32.png) [@FabledRiver68](https://community.openai.com/u/FabledRiver68)\
**Post date:** [September 2, 2026, 6:05am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/244 "2026-09-02T06:05:21Z")

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Hi @siddhant — our original project is still affected as of September 2. Could you please apply or check the targeted Batch file-validation mitigation for our organization/project?

Fresh reproduction:

- Batch ID: `batch_6a979f11c9088190889ccbcdef9484f9`
- Submitted: `2026-09-02T03:59:13Z`
- Failed: `2026-09-02T04:00:33Z`
- Endpoint: `/v1/chat/completions`
- Input file: `file-7kPf6rHtxrEHkWxFfh9fDs`
- The file has `purpose=batch`, is processed/Ready, and is retrievable using the same project-scoped key.
- Failure: `invalid_request` on `file_id` — “Cannot find file … or organization … does not have access to it.”
- `in_progress_at=null`, `request_counts.total=0`, and token usage is zero.

We have reproduced this repeatedly with verified input files while direct non-Batch API calls continue to work. I can provide the organization/project IDs privately if needed. Thank you.

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<div class="post-metadata">

**Author:** ![Kaelder](https://avatars.discourse-cdn.com/v4/letter/k/a88e57/32.png) [@Kaelder](https://community.openai.com/u/Kaelder)\
**Post date:** [September 2, 2026, 6:29am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/245 "2026-09-02T06:29:40Z")

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Hi @siddhant

Am I doing something wrong in my post here? Omitted 3 times now. Please help with these orgs, stuck since 28th aug. 🙏

[org-id]  
batch\_6a912ab25f30819087c54d560a99fc90  
batch\_6a912abbb67481909210303c0220e54e

[org-id]  
batch\_6a91046098a081909f1dda6e5ef86f69  
batch\_6a910460ada8819081c82904ab4f0210

[org-id]  
batch\_6a95718efdd88190a01b66b427bc32c5  
batch\_6a9571916d3c81908775685e50e790f2

[org-id]  
batch\_6a932fd8364c8190a82b21a418d7259b  
batch\_6a932fd90e9c8190ba1faac4897c4803

[org-id]  
batch\_6a912ac7d72c819085d9ef6e7a294b70  
batch\_6a912d7470608190b3d807a407920b8a

[org-id]  
batch\_6a953a21550c8190bd4cbe11ab25abbc  
batch\_6a954edbda3c8190af23df71b3a34d71

[org-id]  
batch\_6a954c34dcec8190be5ca0083dbafff6  
batch\_6a9561e1ce108190898838bc8001155d

[org-id]  
batch\_6a916d72f57c8190984f277708eda4df  
batch\_6a916d732b088190950f995994b6a0b0

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<div class="post-metadata">

**Author:** ![RapidCrane57](https://avatars.discourse-cdn.com/v4/letter/r/cc9497/32.png) [@RapidCrane57](https://community.openai.com/u/RapidCrane57)\
**Post date:** [September 2, 2026, 6:37am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/246 "2026-09-02T06:37:23Z")

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Hi!  
I like everyone else, have the same porblem: **batch\_6a968ea83b80819093caa7c3f1fba18b**  
“Cannot find file file-1vdeVvFZjrgrf7dQB7dniZ, or organization [org-id] does not have access to it.\*\*”

Cheers!\*\*

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<div class="post-metadata">

**Author:** ![AgileLynx98](https://avatars.discourse-cdn.com/v4/letter/a/59ef9b/32.png) [@AgileLynx98](https://community.openai.com/u/AgileLynx98)\
**Post date:** [September 2, 2026, 6:51am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/247 "2026-09-02T06:51:10Z")

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Hi @siddhant

Our batch the same issue:  
Org: [org-id]

Batches:  
batch\_6a91bede846c8190ad13db0b3acec7b0  
batch\_6a931054691881909d875313a4343714  
batch\_6a94621f190c81909765f47883e5fe15  
batch\_6a964782816881909f90ad86c3716e7b

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<div class="post-metadata">

**Author:** ![unhee](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/unhee/32/493404_2.png) [@unhee](https://community.openai.com/u/unhee)\
**Post date:** [September 2, 2026, 8:11am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/248 "2026-09-02T08:11:58Z")

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Hey @siddhant we are also experiencing the same organization file access issues.

Batch: batch\_6a97cfda460481909d20bce9dac0d016

**UTC:** Sep 2, 2026, 7:27:22 AM

- Endpoint: `/v1/chat/completions`
- The input JSONL file is uploaded with `purpose=batch`.
- Failure: `invalid_request` on `file_id` — “Cannot find file … or organization `[org_id]` does not have access to it.”

It would be great if this issue could be resolved as a priority.

Thank you!

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**Author:** ![Lipass](https://avatars.discourse-cdn.com/v4/letter/l/ba9def/32.png) [@Lipass](https://community.openai.com/u/Lipass)\
**Post date:** [September 2, 2026, 8:14am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/249 "2026-09-02T08:14:06Z")

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@siddhant Our organization is still affected as of September 2. Could you apply the Batch file-validation mitigation for us?

Org: [org-id]  
Endpoint: /v1/chat/completions (model gpt-4.1), completion\_window 24h  
Files upload fine (status: processed) and are retrievable with the same key; every batch fails at validation with “Cannot find file …, or organization … does not have access to it”.

Failed batches (UTC):

- batch\_6a97c940e90c819085addadfaaa8dbf0 created 2026-09-02T06:59:12Z failed 07:00:15Z (input file-6PjpJTh49VeUR2God7zLTB, 190 MB)
- batch\_6a97c9d38c0081909ac670e0fba81f8b created 2026-09-02T07:01:39Z failed 07:02:07Z (same file, retry)
- batch\_6a97ca2a78588190b3211e2337c0177c created 2026-09-02T07:03:06Z failed 07:03:34Z (1-request probe, file-954nwNtWMUtcrT83UHseUE)

Last successful batch in this project: batch\_6a53508ab8148190b4a8830555831b27 (2026-07-12).

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<div class="post-metadata">

**Author:** ![jessiebester](https://avatars.discourse-cdn.com/v4/letter/j/c4cdca/32.png) [@jessiebester](https://community.openai.com/u/jessiebester)\
**Post date:** [September 2, 2026, 8:36am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/251 "2026-09-02T08:36:21Z")

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Organization ID: [org-id]

Our Batch workflow was working normally for months, but we are now consistently experiencing the same issue reported in this thread.

The input file uploads successfully with purpose=“batch”, reports status=“processed”, and is retrievable through the Files API using the same credentials. However, the Batch enters validating and subsequently fails with:

Cannot find file [file\_id], or organization [org-id] does not have access to it.

Example failed Batch ID:  
batch\_6a9543b047e08190ad744242e098ee02

Input File ID:  
file-VzYXnh92yxDiapE1zeRdt1

The failed Batch showed:

request\_counts: completed=0, failed=0, total=0

We have reproduced the issue multiple times, including with very small diagnostic files, so it does not appear to be related to our production file size or workflow.

Could you please check our organization and apply the same file-validation mitigation that has been applied to other affected organizations?

Thank you very much.

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<div class="post-metadata">

**Author:** ![filip.kostecki](https://avatars.discourse-cdn.com/v4/letter/f/f475e1/32.png) [@filip.kostecki](https://community.openai.com/u/filip.kostecki)\
**Post date:** [September 2, 2026, 8:46am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/252 "2026-09-02T08:46:56Z")

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@siddhant same issue here, please apply the mitigation to our org.

Org: [org-id]

Example failed batches:  
batch\_6a96b2536c948190960ab977b235f5e1  
batch\_6a9573d05b048190a5818cd61ffa415d

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<div class="post-metadata">

**Author:** ![astimch2022](https://avatars.discourse-cdn.com/v4/letter/a/ea5d25/32.png) [@astimch2022](https://community.openai.com/u/astimch2022)\
**Post date:** [September 2, 2026, 8:51am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/253 "2026-09-02T08:51:30Z")

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Hi @siddhant !  
Would you please help us with our batches and apply fixes.

batch\_6a97e1a1afb8819085e2bab653ae78dc  
Cannot find file file-CFM3zbH668YH5MuqbAVQbR, or organization [org-id] does not have access to it.

batch\_6a96fd8baeec8190b8df5a2eaea983fe  
Cannot find file file-8pBoS3ovxjb8paTowdDRbq, or organization [org-id] does not have access to it.

Thank you.

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<div class="post-metadata">

**Author:** ![Samme](https://avatars.discourse-cdn.com/v4/letter/s/58f4c7/32.png) [@Samme](https://community.openai.com/u/Samme)\
**Post date:** [September 2, 2026, 9:24am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/255 "2026-09-02T09:24:45Z")

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Hi @siddhant  
Org ID: [org-id]  
Project ID: proj\_PDvmThtrCRA6oYkQL3YBGjgT

**batch\_6a97e87322c4819080566324158446fc**

Cannot find file file-2kZreQnaZKmem641nq7Mvu, or organization [org-id] does not have access to it.

Please help

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<div class="post-metadata">

**Author:** ![vishalvarwani8](https://avatars.discourse-cdn.com/v4/letter/v/7ab992/32.png) [@vishalvarwani8](https://community.openai.com/u/vishalvarwani8)\
**Post date:** [September 2, 2026, 9:27am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/256 "2026-09-02T09:27:31Z")

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@siddhant same issue here — reproduced with fresh diagnostic files too, not size-related.

Org: [org-id]  
Example failed batch: `batch_6a956b3f9fd88190b3fed4bce66cb174`  
Input file: `file-VPpjGgqWePZPoAd6SrHpQx` (confirmed `status: processed` via Files API, same key)

Also created a brand new org to rule out account-specific config — same failure there too:  
Org: `[org-id]`  
Example failed batch: `batch_6a97e868daac8190a26f24f367e2b899`

Could you add both to the patch list? Happy to provide more failed batch IDs if useful. Thanks!

[Previous page](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149.md?page=11)

[Next page](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149.md?page=13)
