# Batch API Outage - /v1/responses cannot access valid purpose=batch input\_file\_id **URL:** \ **Category:** Bugs\ **Tags:** batch-api, responses-api\ **Created:** [August 28, 2026, 4:33am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149 "2026-08-28T04:33:42Z")\ **Posts on this page:** 20\ **Page:** 11
**Author:** ![qliqqliq](https://avatars.discourse-cdn.com/v4/letter/q/278dde/32.png) [@qliqqliq](https://community.openai.com/u/qliqqliq)\ **Post date:** [September 1, 2026, 7:35pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/213 "2026-09-01T19:35:41Z")
#### Batch API rejects every valid `purpose="batch"` file — “organization does not have access to it” **Org:** [org-id] **Started:** between 2026-08-27 and 2026-09-01. Batches created on 2026-08-27 completed normally. **Now:** 100% of batch creations fail during validation, on every endpoint. Every batch we create fails within ~30 seconds with: ```auto code: invalid_request param: file_id line: null msg: Cannot find file file-XXXX, or organization org-xxcTbBzvrXqhEA2YWGVznp1i does not have access to it. ``` `request_counts` stays at `0 completed, 0 failed of 0 total`, so validation fails before any request in the file is read. ## The file is present and readable For the same file id the batch says it cannot access: - `files.create(purpose="batch")` returns `status: "processed"` - `files.retrieve(file_id)` returns `status: "processed"` with the correct byte count - `files.content(file_id)` **downloads the full file successfully** (10,426 chars, verified) - the dashboard shows the file linked in the batch detail page under **Files → Input** , and the link opens So the file exists, belongs to this org, and is readable through the Files API by the same key that created the batch. Only the batch validator cannot see it. ## What we ruled out | Hypothesis | Test | Result | | --- | --- | --- | | API key permissions | created a second, unrestricted key | identical error, same org | | Endpoint-specific | `/v1/responses` **and** `/v1/chat/completions` | identical error on both | | File propagation delay | waited for `status: "processed"`, then retried repeatedly | identical error | | Something about this file | reused an older file that had worked previously | identical error | | File expiry / retention | uploaded with explicit `expires_after` (30 days) | identical error | | Malformed JSONL | 1-line minimal file, `{"custom_id","method","url","body"}` only | identical error | | Model availability | same request body sent synchronously | **works normally** | The last point matters: the exact same request body that fails inside a batch succeeds immediately through the synchronous API. Nothing is wrong with the payload, the model, or the key. ## Timeline on this org | Date | Result | | --- | --- | | 2026-08-27 17:50–18:00 UTC | batches completed normally on `/v1/chat/completions`, `/v1/embeddings`, `/v1/responses`, `/v1/images/generations` | | 2026-09-01 18:56 UTC onward | every batch fails, all endpoints | ## Failed batch ids ```auto batch_6a972425f74881909af71c93b6eb1bf0 /v1/responses 2026-09-01 19:14 UTC batch_6a972405fd7081909bebbdc24251d942 /v1/responses 2026-09-01 19:14 UTC batch_6a97233c86a08190a83621d5f72e8cd6 /v1/responses 2026-09-01 19:10 UTC batch_6a9721e6a0ec8190a8a85c8fa569e0f9 /v1/chat/completions 2026-09-01 19:05 UTC batch_6a9721a8ef748190b6820ca1d5010823 /v1/chat/completions 2026-09-01 19:04 UTC batch_6a972133f7bc8190ad6acebccd5106e5 /v1/responses 2026-09-01 19:02 UTC ``` A working reference, for comparison: ```auto batch_6a9079ca9e9c819080b8cbad5d3718c2 /v1/responses 2026-08-27 17:54 UTC completed ``` ---
**Author:** ![yochaym](https://avatars.discourse-cdn.com/v4/letter/y/a9adbd/32.png) [@yochaym](https://community.openai.com/u/yochaym)\ **Post date:** [September 1, 2026, 7:46pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/214 "2026-09-01T19:46:10Z")
I would also be thrilled to get the patch for my org 🙏 @siddhant example failed batch: batch\_6a97242c5a04819088319d153be72f11 Thank you! ---
**Author:** ![sam77](https://avatars.discourse-cdn.com/v4/letter/s/6bbea6/32.png) [@sam77](https://community.openai.com/u/sam77)\ **Post date:** [September 1, 2026, 8:04pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/215 "2026-09-01T20:04:49Z")
@siddhant Please apply the patch for our org. Failed batch: batch\_6a96f065ace881909704f75fe55e4801 ---
**Author:** ![katerina2](https://avatars.discourse-cdn.com/v4/letter/k/ce73a5/32.png) [@katerina2](https://community.openai.com/u/katerina2)\ **Post date:** [September 1, 2026, 8:22pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/216 "2026-09-01T20:22:16Z")
@siddhant please same here can you apply the patch for fixing?🙏 org ID: `org-agOkAOzSxFnJX6RhU5Yhct4O` project id: `proj_LUPh2qYsPcLRNDsWmH3HWLYZ` `batch_6a972c55acfc8190b73f195e9d01e92a` Status Failed Errors ```auto Cannot find file file-SCrBpNTpHKiU7ao3PSgCpU, or organization org-agOkAOzSxFnJX6RhU5Yhct4O does not have access to it. ``` Created at Sep 1, 2026, 9:49 PM Endpoint /v1/chat/completions Completion window 24h ---
**Author:** ![doubleyoudee](https://avatars.discourse-cdn.com/v4/letter/d/a3d4f5/32.png) [@doubleyoudee](https://community.openai.com/u/doubleyoudee)\ **Post date:** [September 1, 2026, 8:31pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/217 "2026-09-01T20:31:18Z")
@siddhant We’re experiencing the same project-level Batch file-validation issue with /v1/embeddings. Our input files upload with purpose=batch, report status=processed, and are retrievable—including their contents—with the same project-scoped key. Batch validation nevertheless fails with “Cannot find file … or organization … does not have access,” with request\_counts.total=0. It also reproduces when creating the Batch through the OpenAI web UI with the affected project selected. Recent failures: - UI: batch\_6a972fe99cf88190b04c4b04b83d9666 - API: batch\_6a97271c97d08190a5c03b5021450ece - API: batch\_6a9726b7687481908ed8d5ea3f757950 proj: proj\_qZF2fuM1qEN7f8nlH8PuVeHj ---
**Author:** ![richgroup0101](https://avatars.discourse-cdn.com/v4/letter/r/e56c9b/32.png) [@richgroup0101](https://community.openai.com/u/richgroup0101)\ **Post date:** [September 1, 2026, 8:36pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/218 "2026-09-01T20:36:31Z")
@siddhant Hi Siddhant, our organization is also affected by the batch input file issue since 28 Aug. Organization: `org-hjg9vNP32nDt5tLLn0c9pzwh` Every batch fails validation with «Cannot find file …, or organization … does not have access to it», while the same file is `processed` and readable via the Files API. Reproduced with `/v1/chat/completions` and `/v1/embeddings`, with files uploaded both via `/v1/files` and the Uploads API. Latest failed batch: `batch_6a9731bed3848190ba7d1a4500d0e7d0`, submitted 2026-09-01 ~20:10 UTC. Could you apply the fix to our org? Thanks. ---
**Author:** ![katerina2](https://avatars.discourse-cdn.com/v4/letter/k/ce73a5/32.png) [@katerina2](https://community.openai.com/u/katerina2)\ **Post date:** [September 1, 2026, 8:40pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/219 "2026-09-01T20:40:25Z")
@siddhant Just to confirm, I tested again now that issues with API have gone green and I can still confirm and issue on our org `org-agOkAOzSxFnJX6RhU5Yhct4O` `batch_6a9735ee7f748190b5b165d73b73d7f1` / `file-8NiQjrNBb8gBF8d1zWWb4o`, created **2026-09-01 20:30:39 UTC** (22:30 CEST), failed with the same `Cannot find file … or organization org-agOkAOzSxFnJX6RhU5Yhct4O does not have access to it`, `request_counts.total: 0`. ---
**Author:** ![dwd](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@dwd](https://community.openai.com/u/dwd)\ **Post date:** [September 1, 2026, 9:05pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/220 "2026-09-01T21:05:39Z")
@siddhant can you please apply the patch fix here also? thank you in advance! [org-id] batch\_909b3f3e27e7b0a6 file-Y28m4dAMgGWfP5QtYVruLF ---
**Author:** ![jelic](https://avatars.discourse-cdn.com/v4/letter/j/7ba0ec/32.png) [@jelic](https://community.openai.com/u/jelic)\ **Post date:** [September 1, 2026, 9:22pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/221 "2026-09-01T21:22:56Z")
@siddhant Could you please apply the mitigation to our organization as well? Org ID: [org-id] Since 2026-08-29 every single POST /v1/batches is rejected during validation — four days now, 100% of our batches, on both /v1/responses and /v1/chat/completions: invalid\_request (param: file\_id) — “Cannot find file file-…, or organization [org-id] does not have access to it.” The input file is uploaded with purpose=batch and GET /v1/files/{id} returns status: processed both at the moment the batch is created and hours later. Re-creating the batch from the same input\_file\_id once an hour for five hours never helps. Minimal repro from a few minutes ago — a 167-byte single-line JSONL, uploaded and verified as processed; the file is still on the account if you want to inspect it: file-AqCSsoZfY19QWv9LtYjteT (uploaded 2026-09-01 21:17:39 UTC) batch\_6a9740f4e0048190b1f5cfe10eec1e9e (/v1/chat/completions) → failed with the error above Recent production batches, all failed the same way (2026-09-01 UTC): batch\_6a9714de66848190b004a418f1dde846 (file-FPhgizvyc6v1bLQvGhufWp) batch\_6a9714ddd420819099a170dfd6138978 (file-FGZvDKbBxvgbM7FQ5d9Fhd) batch\_6a9714dd5d8c8190ba4133f3834ca090 (file-GQSCCEeyaph12TThwVY9MM) batch\_6a9714dce72c8190b4664d3b57c085e7 (file-FaFotiXJVFbaxnjbP6t9ro) batch\_6a9714db8718819086c2e4a99548e2e5 (file-ABaBaBMHT8K3kQmpxRiXF6) Thanks! ---
**Author:** ![anderson.arroyo](https://avatars.discourse-cdn.com/v4/letter/a/90db22/32.png) [@anderson.arroyo](https://community.openai.com/u/anderson.arroyo)\ **Post date:** [September 1, 2026, 9:31pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/222 "2026-09-01T21:31:50Z")
Still broken on our org as of 2026-09-01 21:27 UTC. Requesting the patch. org: [org-id] project: proj\_ZxDCgWTqJ7uFRkIuTqhi9zwt Affected: /v1/images/generations and /v1/responses (both fail identically). Every batch fails validation ~60s after creation with: “Cannot find file \, or organization [org-id] does not have access to it.” Last successful batch: batch\_6a90987f8064819089805b64828c2871 (2026-08-27 20:05 UTC) First failure: batch\_6a91e8d31dc8819090aa76551a9affdf (2026-08-28 20:00 UTC) Nothing changed on our side between those two — same API key, same project, same code path, same JSONL generator. Recent failed batch ids: batch\_6a972fffb9f0819098688a32ca0eaf61 2026-09-01 20:05 UTC /v1/images/generations batch\_6a972ed3701c81909d4934ea03a83107 2026-09-01 20:00 UTC /v1/images/generations batch\_6a95de8008d081908ce472904266c2ec 2026-08-31 20:05 UTC /v1/images/generations batch\_6a95dd56967c819091b7dac797fd1ae9 2026-08-31 20:00 UTC /v1/images/generations batch\_6a973a66b1488190ad5bcc87db49b04d 2026-09-01 20:49 UTC /v1/responses (text canary) batch\_6a9742f26d6481909e1f2095518c5c65 2026-09-01 21:26 UTC /v1/responses (text canary) One extra data point that may help isolate this: I resubmitted the _exact input file_ from the last batch that COMPLETED on Aug 27 — file-T8Q2DokDqWRXtNuLYkdRNw, unmodified, still status:“processed” and still retrievable via the Files API with the same key. It now fails validation with the same “Cannot find file” error (batch\_6a973ce0bf0081909e140104a907aa6f). So this is not about how files are being uploaded — the batch validator can no longer resolve files it resolved fine before. Also ruled out on our side: - Not model/endpoint specific: a 1-line text /v1/responses batch fails the same way. - Not file visibility: GET /v1/files/{id} returns status “processed” with the same key. - Not general async file resolution for this org: attaching a file to a vector store with the same key ingests successfully (status “completed”). Happy to run any canary you need. Thanks. ---
**Author:** ![monarch102354](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/monarch102354/32/412160_2.png) [@monarch102354](https://community.openai.com/u/monarch102354)\ **Post date:** [September 1, 2026, 9:35pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/223 "2026-09-01T21:35:49Z")
The solution that worked for me was to retain two API keys, one legacy for all created before this issue, then a new one for the new mitigation project, and have a switcher determine which one to use depending on date something is created, then also tagging new results with legacy and current project labels ---
**Author:** ![tcmhwd](https://avatars.discourse-cdn.com/v4/letter/t/958977/32.png) [@tcmhwd](https://community.openai.com/u/tcmhwd)\ **Post date:** [September 1, 2026, 9:38pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/224 "2026-09-01T21:38:12Z")
@siddhant I’m facing the same problem, can you help me please? **Organization:** `org-gehz4yaYvLGHsGjEjXGqGvt6` **First observed:** 2026-09-02 00:57 KST (UTC+9) **Still failing:** at least until 05:57 KST — 5+ hours I am seeing the same Batch API file-visibility failure described in this thread. Every batch fails about 60 seconds after creation with: > `Cannot find file file-XXXX, or organization org-gehz4yaYvLGHsGjEjXGqGvt6 does not have access to it.` However, `client.files.retrieve(file_id)` returns `status="processed"` for the exact same file both before batch creation and after the batch has failed. A few things I tested: - I explicitly wait until `files.retrieve().status == "processed"` before calling `batches.create()`. One diagnostic file became processed in ~0.9 s, but the batch still failed. - The file remains present and `processed` after failure. - Multiple different files show the same behavior, including two ~1.5 MB / 100-request JSONL files and a 1-line diagnostic file. - Reusing the same already-processed diagnostic file at approximately t+5 min and t+20 min also failed identically. - `request_counts.total = 0` and token usage remains 0, so the failure appears to occur before request execution. Some example file IDs: - `file-F6ppQDRek4ADvCSMk319PE` — batch failed +61 s - `file-N4KovvryZXRanHuNRsAYPL` — batch failed +60 s - `file-N5Luf5ZefLRs2LiL2deHRF` — batch failed at 05:57 KST I also tested a minimal 1-line batch using a deliberately nonexistent model. In this affected org, the batch still fails first with the file-access error, suggesting validation never reaches the request body. Could `org-gehz4yaYvLGHsGjEjXGqGvt6` please be added to the affected organizations being investigated/repaired? Happy to provide batch IDs, additional file IDs, timestamps, or full API responses if useful. ---
**Author:** ![rora](https://avatars.discourse-cdn.com/v4/letter/r/f05b48/32.png) [@rora](https://community.openai.com/u/rora)\ **Post date:** [September 1, 2026, 9:42pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/225 "2026-09-01T21:42:38Z")
thank u so much, i can use the batch again ---
**Author:** ![AIRFORCE\_BR](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/airforce_br/32/759874_2.png) [@AIRFORCE\_BR](https://community.openai.com/u/AIRFORCE_BR)\ **Post date:** [September 1, 2026, 9:44pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/226 "2026-09-01T21:44:11Z")
@siddhant I’m facing the same problem, can you help me please? My org id is: [org-id] Thanks ---
**Author:** ![terryyin](https://avatars.discourse-cdn.com/v4/letter/t/9d8465/32.png) [@terryyin](https://community.openai.com/u/terryyin)\ **Post date:** [September 1, 2026, 11:31pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/228 "2026-09-01T23:31:27Z")
batch\_6a9758fc376c819081c1ed57ce6c3403 ---
**Author:** ![t\_yamagata](https://avatars.discourse-cdn.com/v4/letter/t/77aa72/32.png) [@t\_yamagata](https://community.openai.com/u/t_yamagata)\ **Post date:** [September 1, 2026, 11:31pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/229 "2026-09-01T23:31:34Z")
**Org: `org-GaX5AFICwTr11lHroTh3okAy`** Details: - Every batch since Sep 1 (JST) fails at validation with `Cannot find file , or organization org-GaX5AFICwTr11lHroTh3okAy does not have access to it.` — including a minimal 1-request probe: `batch_6a97559efbb88190b1c18de543bd9db6` (endpoint `/v1/chat/completions`, input `file-3p9Nmey5DkGP3UTg7Gj9fL`). - The input file is uploaded with `purpose="batch"`, `files.retrieve` returns status `processed` before and after the failure, and the file is visible in the dashboard. - `files.create` and `batches.create` use the identical credentials — response headers on both calls show the same `openai-organization` and `openai-project`. - Batches in the same project completed normally on Jul 14–15. Non-batch chat completions still work fine. Already reported via [help.openai.com](http://help.openai.com) and escalated to a support specialist, but posting here as well since fixes seem to be applied per-organization from this thread. Thank you! ---
**Author:** ![nockbeanster](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/nockbeanster/32/760013_2.png) [@nockbeanster](https://community.openai.com/u/nockbeanster)\ **Post date:** [September 1, 2026, 11:45pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/230 "2026-09-01T23:45:56Z")
```auto @siddhant — same issue here, please apply the mitigation to our org. Org: org-DeNOc6hDPCW7CNzfoQlWAcni Every batches.create fails validation since 2026-09-01 with "Cannot find file , or organization org-DeNOc6hDPCW7CNzfoQlWAcni does not have access to it", while files.retrieve on the same ids returns status=processed with correct bytes and purpose=batch. Sync endpoints, file uploads, and billing all work; 68 batches completed historically (images batches fine as late as 2026-08-24). Failed probe batches (minimal 1-request inputs unless noted): - batch_6a975c1e805081908d92b9e4dcb575b1 — /v1/chat/completions, fresh file (2026-09-01) - batch_6a975ca9bdf8819084a993c5ef835141 — references a 2026-08-24 input file that previously fed a COMPLETED batch, so the validator cannot see OLD files either - batch_6a975ce3cce88190a901e8577447fda0 — raw REST, minimal headers (no SDK) - batch_6a9751348c80819093079a39b3e16e98 — /v1/images/generations production batch (our main workload, 382 requests) - Also reproduced identically from a brand-new project + fresh sk-proj key. Thank you! ``` ---
**Author:** ![vanessa2](https://avatars.discourse-cdn.com/v4/letter/v/50afbb/32.png) [@vanessa2](https://community.openai.com/u/vanessa2)\ **Post date:** [September 1, 2026, 11:49pm UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/231 "2026-09-01T23:49:11Z")
Hi, it would be great if it can be fixed for my org. Example failed batch: `batch_6a97606290608190ad567c456229b189` Batch submitted: **2026-09-01 23:31:46 UTC**. Thanks! ---
**Author:** ![IridiumKaniama](https://avatars.discourse-cdn.com/v4/letter/i/c68b51/32.png) [@IridiumKaniama](https://community.openai.com/u/IridiumKaniama)\ **Post date:** [September 2, 2026, 12:07am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/232 "2026-09-02T00:07:43Z")
This outage has been going on for some time, is there any expected ETA on a global fix? ---
**Author:** ![Mantogris](https://avatars.discourse-cdn.com/v4/letter/m/aca169/32.png) [@Mantogris](https://community.openai.com/u/Mantogris)\ **Post date:** [September 2, 2026, 12:42am UTC](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149/233 "2026-09-02T00:42:19Z")
```auto Org: org-rufv3hm0NXfKBxD2S82zfpmF Failing since: Aug 19, 2026 (every batch, any endpoint) Error: "Cannot find file ..., or organization ... does not have access to it" Files upload fine (purpose=batch, status=processed, readable via files.retrieve) Recent failed batch IDs: batch_6a976745453c8190af23e17b47ca21fc (Sep 1, original key) batch_6a976b5075a08190985f343aad04cc62 (Sep 1, brand-new project + new key — same error) batch_6a930a0b2b588190b664a207f517429e (Aug 29) Minimal repro: 1-line JSONL to /v1/chat/completions fails the same way. ``` [Previous page](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149.md?page=10) [Next page](https://community.openai.com/t/batch-api-outage-v1-responses-cannot-access-valid-purpose-batch-input-file-id/1393149.md?page=12)