Audiotranscription out of sync

When doing audiotranscribing to a srt file, the subtitles are out of sync on the first 6-7 subtitles and then they go into sync with the rest of the audio of a 30 minute audio clip taken from a film.
The texts that are at the beginning of the audio clip, all seems to have an in cue that doesn’t correspond to the start of the sentences that clearly can be heard in the recording.
Later on the in cue tends to perfectly match the sentence.
This happens on a lot of video clips that has great audio quality, so i’m a bit stomped as what can be done to fix it, and the AI suppport did not hav any (correct) answers.

Regards
Uffe