Assistants dont save new instructions

I’m experiencing an issue with saving instructions in my assistants on the OpenAI platform. After editing the instructions and clicking “Save,” the system seems to accept the changes. However, when I reload the page, the old instructions reappear, and my edits are lost.

This issue is specific to editing and saving instructions. Other features, such as creating new files, changing models, or saving other settings, work fine.

Additional Context:

I use multiple assistants to manage my operations efficiently, and duplicating each assistant to work around this issue would not be a practical or sustainable solution.

Steps I’ve Taken to Troubleshoot:

  1. Tested on multiple browsers (Brave and Chrome, both updated to the latest versions).
  2. Cleared cache and cookies on both browsers.
  3. Used incognito/private browsing mode.
  4. Attempted from a Windows 11 system.
  5. Verified the issue persists for 4 days now.

Despite these efforts, the problem continues across all my assistants.

Request for Assistance:

  • Is there a known issue with saving assistant instructions on the platform?
  • Are there any additional troubleshooting steps I can take?

This issue is significantly impacting my workflow, as I rely heavily on assistants for my operations.

Thank you for your support!

5 Likes

I had the same issue.

When you expand the system instructions box to view it in a larger pop up and then hit save…

You then need to click into the system instructions box and click out of it.

This workaround worked for me.

1 Like