This is a weird one.
Within the past week the Assistant API we are using for our website has been cutting off the last digit on the contact phone number for one of our offices. It only does this via the chat interface on the WordPress website. It does not do this in the playground scenario / testing. I did make a change from 4o to mini, however, in troubleshooting efforts changing it back to 4o didn’t solve the issue.
it gives (360) 338-690. instead of (360) 338-6900 even though the system instructions are correct. Website pages contact information is correct, and the file search vector store information is correct. It just doesn’t seem to like the 00. It worked fine before so I’m perplexed.