API Quota issue, both quota and payment is adequate issue has been there for 3 days and no response. Please help

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1

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You: hi
Error: 429 - {
“error”: {
“message”: “You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.”,
“type”: “insufficient_quota”,
“param”: null,
“code”: “insufficient_quota”
}
}

2

Welcome to the forum!

Have you checked that you have credits?

429 - You exceeded your current quota, please check your plan and billing details Cause: You have run out of credits or hit your maximum monthly spend.
Solution: Buy more credits or learn how to increase your limits.

3

Hi Paul, Thank you for the warm welcome, Yes and I added them today, did not realize earlier though
the error has not been resolved.

4

Hrm. Did you give your API key all the correct permissions?

Is it working on Playground?

5

Yes working in playground. Support got to me and said it should resolve in a few hours

1 Like
6

so it fix on by increasing limit?

7

In the process of checking whether data is being retrieved from the api or not using postman I’m getting the issue : Error: 429 - {
“error”: {
“message”: “You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.”,
“type”: “insufficient_quota”,
“param”: null,
“code”: “insufficient_quota”
}
Please help me in this.

8

429?

Go to this link into your account: https://platform.openai.com/settings/organization/billing/overview

(billing overview link fixed)

Read the credit balance. If $0.00, you must prepay for the services you are attempting to receive.

1 Like
9

can you provide me the link?