I am trying to purchase API credits but I just get the error:
We couldn’t process your payment. If this issue persists, please contact us through our help center at https://help.openai.com.
I already followed the instructions in the FAQ: cleared cookies, tried multiple cards, and I am in the US.
I tried making a post here but it didn’t get any attention. Hoping maybe someone has found a fix now?
Hi - given that you have already gone through their list of suggested actions, your best approach to getting this resolved is to contact OpenAI through the chat widget on the developer platform (note that it might take a few days for support to get back to you). Unfortunately, this Forum is isn’t intended to assist with account-specific issues. Good luck!
Disabling the adblock works for me.
That worked for me! Thank you!
It loaded my card multiple times after the page reloaded and I deleted the duplicates.