# API charged a lot despite NO usage

**URL:** <https://community.openai.com/t/api-charged-a-lot-despite-no-usage/290761>\
**Category:** API\
**Created:** [July 8, 2023, 3:41am UTC](https://community.openai.com/t/api-charged-a-lot-despite-no-usage/290761 "2023-07-08T03:41:07Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![tytung2020](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/tytung2020/32/62918_2.png) [@tytung2020](https://community.openai.com/u/tytung2020)\
**Post date:** [July 8, 2023, 3:41am UTC](https://community.openai.com/t/api-charged-a-lot-despite-no-usage/290761/1 "2023-07-08T03:41:07Z")

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Look at this:

 ![Screenshot (404)](https://us1.discourse-cdn.com/openai1/original/3X/3/d/3d02705bf622fb9608f6373b00cf1e523b50f364.png)

Obviously my API key is hacked. Still waiting for reply from support.

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**Author:** ![Foxalabs](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/foxalabs/32/738355_2.png) [@Foxalabs](https://community.openai.com/u/Foxalabs)\
**Post date:** [July 8, 2023, 6:52am UTC](https://community.openai.com/t/api-charged-a-lot-despite-no-usage/290761/2 "2023-07-08T06:52:55Z")

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Hi Daniel,

Have you rescinded your old API keys? and how are you storing your API keys for your application, also have you used your API key in any 3rd party “bring your own key” websites or apps?

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**Author:** ![tytung2020](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/tytung2020/32/62918_2.png) [@tytung2020](https://community.openai.com/u/tytung2020)\
**Post date:** [July 8, 2023, 7:14am UTC](https://community.openai.com/t/api-charged-a-lot-despite-no-usage/290761/4 "2023-07-08T07:14:30Z")

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I revoked old keys after getting notified of soft billing limit. But I never use it much. yes I applied API key in the Cursor app, but didn’t use it for weeks.  
But that’s not the point, did you see the usage breakdown? it says 0 requests. Then it should not invoke any fee.

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**Author:** ![Foxalabs](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/foxalabs/32/738355_2.png) [@Foxalabs](https://community.openai.com/u/Foxalabs)\
**Post date:** [July 8, 2023, 7:26am UTC](https://community.openai.com/t/api-charged-a-lot-despite-no-usage/290761/5 "2023-07-08T07:26:08Z")

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Hi,

You are only looking at July 7ths information, the usage could of occurred on another day.  
 ![image](https://us1.discourse-cdn.com/openai1/original/3X/e/8/e8cfe396631711b4ffdc7d6383aad28160f2ded4.png)

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<div class="post-metadata">

**Author:** ![tytung2020](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/tytung2020/32/62918_2.png) [@tytung2020](https://community.openai.com/u/tytung2020)\
**Post date:** [July 8, 2023, 7:48am UTC](https://community.openai.com/t/api-charged-a-lot-despite-no-usage/290761/6 "2023-07-08T07:48:31Z")

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the following are usage breakdown for 6 Jul and 5 Jul:

 ![Screenshot (405)](https://us1.discourse-cdn.com/openai1/original/3X/b/7/b75f158839148864e5d8401b1e4fd93f2a45bff6.png)  
 ![Screenshot (406)](https://us1.discourse-cdn.com/openai1/original/3X/c/b/cb60746851930ce5a2824b1280c64f3b9f18671c.png)

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<div class="post-metadata">

**Author:** ![Foxalabs](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/foxalabs/32/738355_2.png) [@Foxalabs](https://community.openai.com/u/Foxalabs)\
**Post date:** [July 8, 2023, 7:57am UTC](https://community.openai.com/t/api-charged-a-lot-despite-no-usage/290761/7 "2023-07-08T07:57:03Z")

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Ok, I see what you mean now, it could be a delay in the usage logs being updated, or an issue with usage updates.

As this is account related it would be a good idea to use [OpenAI Help Centre](https://help.openai.com/en/)in the bottom right corner is a message icon. ![image](https://us1.discourse-cdn.com/openai1/original/3X/d/f/dfc988541f65433e1b825ce96706d6ea2f7bb49c.png) click the icon and enter your issue, the bot will take your details and a member of the account support team will get back to you, it may take several weeks due to the number of people currently using the system.

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<div class="post-metadata">

**Author:** ![tytung2020](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/tytung2020/32/62918_2.png) [@tytung2020](https://community.openai.com/u/tytung2020)\
**Post date:** [July 8, 2023, 8:03am UTC](https://community.openai.com/t/api-charged-a-lot-despite-no-usage/290761/8 "2023-07-08T08:03:26Z")

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No, the thing is I have never used the API keys. So it is not some delay issue. It is an issue that someone somehow stolen my key. Look at that huge amount of tokens used, it is impossible that light personal usage looks like this. It’s most probably someone is using it to fine tune or train a model.  
Yes I’ve messaged them in the chat bubble, waiting for their reply.

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**Author:** ![bruce\_wayne](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/bruce_wayne/32/179577_2.png) [@bruce\_wayne](https://community.openai.com/u/bruce_wayne)\
**Post date:** [August 9, 2023, 9:19am UTC](https://community.openai.com/t/api-charged-a-lot-despite-no-usage/290761/9 "2023-08-09T09:19:14Z")

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> [@tytung2020](#):
>
> waiting for their reply

Did you ever get a reply on this? I am experiencing the same issue but with significantly higher amounts even though I have a hard cap in place - usage is blowing way past this.

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<div class="post-metadata">

**Author:** ![Foxalabs](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/foxalabs/32/738355_2.png) [@Foxalabs](https://community.openai.com/u/Foxalabs)\
**Post date:** [August 9, 2023, 9:48am UTC](https://community.openai.com/t/api-charged-a-lot-despite-no-usage/290761/10 "2023-08-09T09:48:04Z")

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Hi,

Unfortunately there is no one here who can make changes to accounts. You should visit [How can I report fraud or suspicious activity? | OpenAI Help Center](https://help.openai.com/en/articles/7242626-how-can-i-report-fraud-or-suspicious-activity) if you believe there has been suspicious activity on your account.

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**Author:** ![catchtt](https://avatars.discourse-cdn.com/v4/letter/c/edb3f5/32.png) [@catchtt](https://community.openai.com/u/catchtt)\
**Post date:** [November 13, 2023, 3:50pm UTC](https://community.openai.com/t/api-charged-a-lot-despite-no-usage/290761/11 "2023-11-13T15:50:28Z")

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@bruce_wayne @tytung2020 hey, guys, did you guys get a reply or solution on this one? I am actually experiencing the same issue. basically I got a massive bill $140 dollars now as it stands, for a lot of GPT-4 api calls and my iOS app is specifically configured to call only 3.5-turbo. no get-4 calling at all from my code. Normally my bill was just $0.07 tops, but yesterday I got $130 charged for one day and today I got $17 dollars more even though I rotated the api key on an hourly basis. so weird. any help is greatly appreciated.

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<div class="post-metadata">

**Author:** ![Foxalabs](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/foxalabs/32/738355_2.png) [@Foxalabs](https://community.openai.com/u/Foxalabs)\
**Post date:** [November 13, 2023, 3:52pm UTC](https://community.openai.com/t/api-charged-a-lot-despite-no-usage/290761/12 "2023-11-13T15:52:06Z")

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Hi and welcome to the Developer Forum!

Please go to the link provided in the post above yours.

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**Author:** ![\_j](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/_j/32/766292_2.png) [@\_j](https://community.openai.com/u/_j)\
**Post date:** [November 13, 2023, 3:56pm UTC](https://community.openai.com/t/api-charged-a-lot-despite-no-usage/290761/13 "2023-11-13T15:56:14Z")

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Look at your organization in [platform.openai.com](http://platform.openai.com).

Is there anyone else besides yourself? Other organization members can bill to your account.

“rotated the keys” - and where is the call to the OpenAI backend being made, from your server backend, or from _the app itself_?

Putting an an API key into an app or client code is a dumb thing to do, you’ve given away your bank password if you do that. You must make a new key and revoke them all. Then make a new app and revoke them all.

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<div class="post-metadata">

**Author:** ![afield.charge](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/afield.charge/32/452644_2.png) [@afield.charge](https://community.openai.com/u/afield.charge)\
**Post date:** [February 21, 2024, 9:01am UTC](https://community.openai.com/t/api-charged-a-lot-despite-no-usage/290761/14 "2024-02-21T09:01:11Z")

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I also came across this.I used 3.5-turbo, money is charged for use GPT-4.
