Hi and welcome to the Developer Forum!
While I sympathise with your plight, the developer forum has no ability to influence and change account settings or look into issues. We are all regular users just like yourself.
I agree that things need to get better and they will with time as more people are onboarded and system are developed and put in place, many of these systems are less than 12 months old and the growth rate is exceedingly high.
help.openai.com is the only path to get someone with the ability to look into your account issue.
I am happy for your post to remain up here, but you should understand that it is unlikely to resolve your current issue, and I would advise you to continue to message help.openai.com for a resolution.