Iam coming with a problem which is this that I have been charged to pay for using API at some plugin however Iam not using it anymore and when I was using it, it was quite small usage let’s say max 5$ but my bill is over 90$ atm. Probably someone got unautorized access to my API and used it and I just realised that. What can I do now? Who can I contact with and ask to adjust the payment so that it is actual with my usage?
Welcome to the OpenAI community @biuro4
You should contact support on help.openai.com
The only thing I recommend doing on your end is revoking your api key(s)
Feel free to share what plugin/extension/tool you were using to make the community aware.
Where exactly can I find the support? All I see there are articles and also Iam only possible to talk with their bot. Nothing about support itself.
At the bottom right on https://help.openai.com/en/ is a message icon. Click the icon then enter a message.
My understanding is that it will eventually ask for an email address and then that will be used to contact you. It could be weeks or more before you are contacted.
The info was copied from