Android app — Google Calendar integration appears frozen because confirmation popup is invisible

Issue observed on ChatGPT Android app with Google Calendar integration.

Environment:

  • Android app (not browser)

  • Google Calendar connected correctly

  • Same account works perfectly on desktop/web

Problem:
When creating a Calendar event from the ChatGPT Android app, the interface appears to freeze or hang indefinitely.

However, after testing on desktop, it became clear that ChatGPT is actually waiting for a confirmation popup (“Confirm / Deny”) before creating the event.

On desktop:

  • the popup appears correctly and centered.

On Android app:

  • the confirmation popup does not appear visibly,

  • may render outside viewport,

  • or may fail to gain focus.

Result:
Users may think Calendar integration is broken, while the action is actually pending hidden confirmation.

Additional observations:

  • Integration itself works correctly.

  • Once confirmed on desktop, events are created normally.

  • Problem seems UI/render related rather than authentication related.

Possible fix:
Ensure connector confirmation dialogs are always visible and focused on mobile app UI.

Welcome to the community, @edzaso!

Thanks for flagging this. The issue has already been escalated to the engineering team and they’re currently investigating the behavior around the Calendar confirmation popup. We’ll share more details once there’s an update from the investigation.

-Mark G.