I tend to get the error message
“Something went wrong while generating the response. If this issue persists please contact us through our help center”
only when I use the Chrome browser. When I switch over to Firefox and ask ChatGPT the same question, ChatGPT gives me an answer.
As a test, I usually return immediately to Chrome and ask ChatGPT the question again. Again, I get the error message.
Hi @bakiabakianyor !
This issue seems to have appeared several times before (e.g. see here and here), but it’s in general user-specific. Some users have mentioned that it’s connected to VPN, if you are using VPN, try connecting/disconnecting, or disconnecting entirely. For some VPN providers, Firefox and Chrome originating requests are treated differently.
If you still get an error, then do as the message says, contact https://help.openai.com/ via the little chat option in the bottom-right.
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