After submitting query to ChatGPT, can't scroll at all

ChatGPT Bugs
63

Worked for me! You are a genius!!! Thank you you saved my day!

64

What about users who are only having problems on Safari on their IPhone? I can’t exactly do that. I just can’t scroll down at all on the website.

1 Like
65

Hi, this does not work for me because it does not highlight the share chat button. Any other ways to make this work?

66

After much searching, I’ve discovered a remedy that works on all devices.

The guide is for iPhone but works the same way for PC.

On iPhone, when you’re on the ChatGPT website, make a new book mark of the site and then edit it as following:

  1. Title:

ChatGPT scroll bug patch

  1. Address (URL):

javascript: (function () { document.querySelectorAll(‘html *’).forEach(function(node) { var s = getComputedStyle(node); if (s[‘overflow’] === ‘hidden’) { node.style[‘overflow’] = ‘visible’ } }) })()

Afterwards, run the bookmark while still using web client. Scrolling should be restored.

67

I’m unsure of how to actually do this. I understand the bookmarking part and renaming it but I don’t understand the second part at all.

68

When you have finished making the bookmark while still on the web client, simply go to your bookmarks and click on it.
Scrolling should be instantly restored.

Whenever the page is refreshed the bookmark must be clicked on again. It is not a final fix but rather a remedy, as evident by the message bar moving with the rest of the text.

69

On safari on iPhone it just opens a white page.

Or it says invalid url

70

Yeah, exactly. It doesn’t open at all for me. I click on it and nothing happens.

71

I may have found the workaround (building off a strategy posted earlier)…Use the Tab key on your keyboard to navigate to the “Share” option on screen. Generate the link, copy and paste into a new tab on your browser. You’ll be able to scroll up and down in the new window. At the bottom click “Continue this conversation” & it should open up your account & allow you to scroll. Somehow this worked for me, hope it helps!

72

It works when you use Chrome.

1 Like
73

This problem only cropped up for me this week, on iPadOS.

Looks like a very easy fix. Please don’t tell me it’s going to be months and that I’m a Plus subscriber for no reason.

2 Likes
74

OpenAI doesn’t seem to be interested in fixing this. So either make use of some workarounds posted here or update your browsers.

1 Like
75

This was fixed for me, but today there is a new frontend bug… Shift is not supporting multi-line breaks.

76

And the scrolling is broken again!

1 Like
77

Well, scrolling was working again for a while but now, this morning, it isn’t working on safari anymore.

1 Like
78

i found a solution just tape the share button then share it to anything(i shared it to myself) and it worked it let me scroll : )

79

Which share button? I’m not sure I see where the share button is. Do I have to select a specific chat and share it that way? Do I share the whole account?

80

The scrolling wasn’t working several days ago, it started working again and right now I noticed its not working again.

My work around is to select part of the visible text and use the shift-arrow combo to select more text either above or below the visible text. This causes the text to scroll to keep the cursor visible.

82

I asked Chatgpt which gave me a good solution that worked for me on Edge.

You can create a bookmarklet to run the JavaScript code whenever needed without having to manually input it.

Steps:

  1. Create a new bookmark in your browser.
  2. Set the URL of the bookmark to the following:

javascript:(function () {document.querySelectorAll(‘html *’).forEach(function(node) {var s = getComputedStyle(node);if (s[‘overflow’] === ‘hidden’) {node.style[‘overflow’] = ‘visible’;}});})();

  1. Save the bookmark.

Now, whenever you encounter the issue, you can just click the bookmarklet to apply the fix.

83

Yes, it works! Thank you very much!