Adding New Users to current Plan!

I initially purchased a Team subscription for 3 users for our organization. Later, I bought an additional 4 user licenses in the billing section, but they were added to a new organization unit instead of the existing one. I would like to consolidate all 7 users into a single organization unit. Please assist with merging the users into one place.

Your fellow forum users can only assist with advice.

For accounts, you’ll need to contact through the help widget at, sending a message after selecting through the tree of categories. If you do not see the icon at lower-left, you can also use “help” in the API system at


Additionally, please ensure that the admin user is distinct and separate from the regular users. The admin user should not require any 4.0 privileges or access, while the regular users should retain their necessary permissions