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graph TD;
    A["Do you believe this was in error?"] -->|Yes| B["Contact Us"]
    A -->|No| C["Give Up"]
 B --> help.openai.com

In the lower right of the help page is an icon for contacting via message.

Welcome to the forum!

Please note that no user on this forum can help you.

Use the bot image in the lower right of the help page?

Click the bot, then click Send us a message.

image

They may respond to you but will not post any information on this forum.

There’s no “send us a message” option, it seems only “Ask a question” instead, whereas The dialog box just provides a list of questions without allowing user input。

Yes, this does happen occasionally.

It took me a few months of regular bot use to discover that the Send us a message option existed, albeit not prominently placed.

I didn’t provide an exact method to access Send us a message because I’m uncertain of a consistent sequence of choices that reliably leads to the desired prompt, especially considering OpenAI’s tendency to alter features without prior notice.