Account Deactivated for "Cyber Abuse" — Requesting Human Review for Possible False Positive

Hello,

My OpenAI account was recently deactivated for alleged “cyber abuse.” I respect OpenAI’s efforts to prevent misuse, but I believe my account may have been incorrectly flagged.

To the best of my knowledge, I have not engaged in cyber abuse or any malicious activity. Because of this, I am requesting a human review of the enforcement action and any activity that may have triggered it.

I have already submitted an appeal through the appropriate support channels, but I am posting here in case moderators or community members can provide guidance on the best way to proceed.

Has anyone experienced a similar situation or successfully obtained a manual review after a false-positive deactivation?

Thank you for any assistance or direction.

Hey @widuba, welcome to the forum.

That's unfortunate. I'd recommend opening a support case by emailing support@openai.com, and then let me know the case number you receive.

Avinash