# Access denied You do not have access to chat.openai.com **URL:** \ **Category:** ChatGPT\ **Created:** [April 4, 2023, 8:59am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698 "2023-04-04T08:59:14Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![digitallysick](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/digitallysick/32/64604_2.png) [@digitallysick](https://community.openai.com/u/digitallysick)\ **Post date:** [April 4, 2023, 8:59am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/1 "2023-04-04T08:59:15Z")
I use a work vpn, japan static IP, why do I get this ? The site owner may have set restrictions that prevent you from accessing the site. - Ray ID: 7b285a1369bfaf48 - Timestamp: 2023-04-04 08:58:50 UTC - Your IP address: 37.19.205.178 - Requested URL: [chat.openai.com/](http://chat.openai.com/) - Error reference number: 1020 - Server ID: FL\_408F154 - User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36 ---
**Author:** ![vervillezea6569](https://avatars.discourse-cdn.com/v4/letter/v/ecccb3/32.png) [@vervillezea6569](https://community.openai.com/u/vervillezea6569)\ **Post date:** [April 4, 2023, 10:27am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/2 "2023-04-04T10:27:25Z")
Same here, my VPN is located in Austria. Not sure but maybe related the GPT4 issue days ago. Maybe some kind of massive attack so they closed all the possible connections include VPN? ---
**Author:** ![\_jmh0](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/_jmh0/32/33201_2.png) [@\_jmh0](https://community.openai.com/u/_jmh0)\ **Post date:** [April 4, 2023, 11:17am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/3 "2023-04-04T11:17:15Z")
Same for me. Accessing from VPN. Tried two servers in the USA and one in Canada. All get the same response. ---
**Author:** ![brucehxd](https://avatars.discourse-cdn.com/v4/letter/b/0ea827/32.png) [@brucehxd](https://community.openai.com/u/brucehxd)\ **Post date:** [April 4, 2023, 11:03pm UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/4 "2023-04-04T23:03:18Z")
Do we have a solution to the problem yet? ---
**Author:** ![three](https://avatars.discourse-cdn.com/v4/letter/t/4af34b/32.png) [@three](https://community.openai.com/u/three)\ **Post date:** [April 5, 2023, 1:49am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/5 "2023-04-05T01:49:45Z")
same, I can access playground but not chat. ---
**Author:** ![zhongweizhou2010](https://avatars.discourse-cdn.com/v4/letter/z/dbc845/32.png) [@zhongweizhou2010](https://community.openai.com/u/zhongweizhou2010)\ **Post date:** [April 5, 2023, 5:22am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/6 "2023-04-05T05:22:23Z")
same with me ,accessing from VPN, and my server is in the USA,i can access playground, and i can access chatgpt,but now can’t. pls help. i use chatgpt for study . - Ray ID: 7b2f51a30baefac6 - Timestamp: 2023-04-05 05:16:25 UTC - Your IP address: 2602:feda:ddd:a17e:23f7:70d8:abd7:209b - Requested URL: [chat.openai.com/chat/614e2901-ec54-4cd1-bb38-e53d81b56008](http://chat.openai.com/chat/614e2901-ec54-4cd1-bb38-e53d81b56008) - Error reference number: 1020 - Server ID: FL\_467F97 - User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10\_15\_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36 ---
**Author:** ![Haogew](https://avatars.discourse-cdn.com/v4/letter/h/8edcca/32.png) [@Haogew](https://community.openai.com/u/Haogew)\ **Post date:** [April 5, 2023, 6:23am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/7 "2023-04-05T06:23:29Z")
Same problem: tried Chrome, Firefox, and Edge. Playground works, not chat. Also using a VPN (required for work). Our organization is testing ChatGPT. Paying for Plus. I can access via some 3rd-party bots, but that’s no good bc I need my chat hx. Can I at least export my chat hx? I’m on a work assignment. ---
**Author:** ![zdongxi](https://avatars.discourse-cdn.com/v4/letter/z/2bfe46/32.png) [@zdongxi](https://community.openai.com/u/zdongxi)\ **Post date:** [April 5, 2023, 7:01am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/8 "2023-04-05T07:01:28Z")
I got the problem to login ChatGPT # Access denied You do not have access to [chat.openai.com](http://chat.openai.com). The site owner may have set restrictions that prevent you from accessing the site. ---
**Author:** ![simomilanesio5](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/simomilanesio5/32/65742_2.png) [@simomilanesio5](https://community.openai.com/u/simomilanesio5)\ **Post date:** [April 5, 2023, 9:11am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/9 "2023-04-05T09:11:28Z")
I got the same error…I tried to access from another browser, Web in my case and it works. I think it’s a problem related to google chrome. Edit: ok at the moment it doesn’t work from Web browser too lol, but it happens after i asked 10 questions which is the max request in 24h. I’ll try tomorrow. ---
**Author:** ![bahmanjafari](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/bahmanjafari/32/40376_2.png) [@bahmanjafari](https://community.openai.com/u/bahmanjafari)\ **Post date:** [April 5, 2023, 9:31am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/10 "2023-04-05T09:31:49Z")
I got the same error. I tried with multiple IPs but got same error ---
**Author:** ![Haogew](https://avatars.discourse-cdn.com/v4/letter/h/8edcca/32.png) [@Haogew](https://community.openai.com/u/Haogew)\ **Post date:** [April 5, 2023, 11:00am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/11 "2023-04-05T11:00:01Z")
I wonder if this has something to do with TrustPilot (TapJoy)? Anyone had problems with TapJoy? ---
**Author:** ![ljrirene](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/ljrirene/32/33101_2.png) [@ljrirene](https://community.openai.com/u/ljrirene)\ **Post date:** [April 5, 2023, 11:44am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/12 "2023-04-05T11:44:45Z")
I also had this problem today. I believe it has something to do with my IP address. After I changed the proxy, it didn’t deny me any more. ---
**Author:** ![Leolel](https://avatars.discourse-cdn.com/v4/letter/l/d9b06d/32.png) [@Leolel](https://community.openai.com/u/Leolel)\ **Post date:** [April 5, 2023, 3:03pm UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/13 "2023-04-05T15:03:35Z")
Me pasa lo mismo. Cómo puede resolverse este error? ---
**Author:** ![huangtiandi615](https://avatars.discourse-cdn.com/v4/letter/h/b9e5f3/32.png) [@huangtiandi615](https://community.openai.com/u/huangtiandi615)\ **Post date:** [April 5, 2023, 3:56pm UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/14 "2023-04-05T15:56:32Z")
I got the same error. And I don’t know how to resolve… ---
**Author:** ![danicorrem](https://avatars.discourse-cdn.com/v4/letter/d/839c29/32.png) [@danicorrem](https://community.openai.com/u/danicorrem)\ **Post date:** [April 6, 2023, 1:29am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/15 "2023-04-06T01:29:21Z")
Does someone know why is this happening? Did I get banned or is it an issue from openai itself? ---
**Author:** ![liuyin012131](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/liuyin012131/32/33529_2.png) [@liuyin012131](https://community.openai.com/u/liuyin012131)\ **Post date:** [April 6, 2023, 1:41am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/16 "2023-04-06T01:41:43Z")
same with me.What’wrong?when will it be back? ---
**Author:** ![danicorrem](https://avatars.discourse-cdn.com/v4/letter/d/839c29/32.png) [@danicorrem](https://community.openai.com/u/danicorrem)\ **Post date:** [April 6, 2023, 1:52am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/17 "2023-04-06T01:52:47Z")
just got in without any VPN and then had to turn on my VPN to log in. WTF but ok it worked xD ---
**Author:** ![menxiaoyong](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/menxiaoyong/32/58423_2.png) [@menxiaoyong](https://community.openai.com/u/menxiaoyong)\ **Post date:** [April 6, 2023, 2:30am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/18 "2023-04-06T02:30:01Z")
This does make no sense, please help fix the problem. ---
**Author:** ![guoruyue](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/guoruyue/32/39835_2.png) [@guoruyue](https://community.openai.com/u/guoruyue)\ **Post date:** [April 6, 2023, 2:31am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/19 "2023-04-06T02:31:15Z")
you can try to change your VPN, which you didnt use before. i did it! EG: if you use UK/US VPN before,you can try SG or any other. ---
**Author:** ![damocles1102](https://avatars.discourse-cdn.com/v4/letter/d/ecc23a/32.png) [@damocles1102](https://community.openai.com/u/damocles1102)\ **Post date:** [April 6, 2023, 7:00am UTC](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698/20 "2023-04-06T07:00:28Z")
Same! I used ChatGPT for study, why would this happen and when will it be fixed? [Next page](https://community.openai.com/t/access-denied-you-do-not-have-access-to-chat-openai-com/139698.md?page=2)