Access denied.How to fix it?

General API discussion
25

Turn off the VPN and reopen it on a new tab.

26

it doesnā€™t work as a solution when youā€™re in the office. you canā€™t go through a VPN

27

It is helpful to solve the error message,but another message is showed.
ā€œOpenAIā€™s services are not available in your country.ā€
:smiling_face_with_tear:

28

Maybe thereā€™s something wrong with your registry. You might have used unavailable or virtual phone number.

1 Like
29

What worked for me is,ā€¦ after trying to login with google account using vpn and getting that error message. just simpley open chatGPT again ā€¦ chat.openai.com and then youā€™ll be directed to the main site

1 Like
30

Hi,

Did you resolved this issue?

Thanks,
Nick

31

As with others, in my case the VPN blocked access to ChatGPT. When I turned off VPN, I was able to access ChatGPT again.

32

hey guys. mine started working by switching off vpn

33

Hi bro,
Which VPN are you using? Do you know if it worked stable enough?
Thanks
Jalen

34

Hi J,
I use Clash VPN. But vpn is nolonger a problem, i can use chatGPT with VPN

35

Access denied

You do not have access to chat.openai.com.

The site owner may have set restrictions that prevent you from accessing the site.

  • Ray ID: 79697229af9ec386
  • Timestamp: 2023-02-09 03:16:22 UTC
  • Your IP address: 35.166.138.114
  • Requested URL: chat.openai.com/
  • Error reference number: 1020
  • Server ID: FL_543F38
  • User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36

china,i canā€™t use chatgpt

1 Like
36

whatā€™s wrong with this website?i want to fix the problem!

37

Access denied

You do not have access to chat.openai.com.

The site owner may have set restrictions that prevent you from accessing the site.

  • Ray ID: 79820d8ef9bae6fe
  • Timestamp: 2023-02-12 02:56:45 UTC
  • Your IP address: 50.116.27.113
  • Requested URL: chat.openai.com/
  • Error reference number: 1020
  • Server ID: FL_557F4
  • User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36
38

It works for me, thank you :slight_smile:

39

You need to turn off your VPN on your internet security program while you are using the chat.openai

40

Change the vpnā€™s country to Japan or others will be ok.

41

Access denied issue.
It canā€™t work even though I change VPN.
Turn off the vpn and log in,when the issue disappears,reconnect to the vpn.It works.

1 Like
42

Yep! Desability VPN! Itā€™s true.

43

Thank you fongyilordson for this suggestion as it worked for me.

Again I am just repeating what fongyilordson recommended for people who are still having issues or confused use VPNā€™s.

If your using VPN like in my case it showed that my VPN wasnā€™t on but when I accessed the ChatGPT site and got the Access Denied page. Simply turn the VPN ON and wait 2 seconds then turn if off, if you refresh the site you should automatically be directed to the site asking you to login. Whenever you using the site make sure the VPN is Off otherwise you will get the Access Denied page.

Hope this help all of you that are using VPNā€™s.
:grinning: :wink:

44

Itā€™s worked, very simple but useful! thank you very much!