It would be great to have a way to pin important chats to the top of the list for quick access. Pinned chats could stay at the top, even if new messages come in, and have a simple icon or highlight to stand out. This would make it much easier to keep track of key conversations without scrolling around.
They should also be available in projects, allowing users to keep their most important project-related conversations at the top. This ensures that within a busy project workspace, key discussions are always easy to find and access without sifting through less critical threads.