500 error when uploading images

Since its a 500, its an issue on OpenAI’s side. This isn’t because I need help, this is just make others aware.
For 5xx issues, clearing cookies or logging in and out wont help as its PURELY on openAI’s side.

The image was a normal picture and I have tried others as well.

file_name: "image.png", file_size: 13544, use_case: "multimodal", timezone_offset_min: 480,…}
file_name
: 
"image.png"
file_size
: 
13544
reset_rate_limits
: 
false
timezone_offset_min
: 
480
use_case
: 
"multimodal"

It will probably be fixed soon.

I can confirm I am able to upload again.

1 Like

Sorry about this — yes, image uploads were broken for a little bit. You can keep track of issues like this on our status page: https://status.openai.com/.

1 Like

Hey @edwinarbus - I should have been clear openai status page didn’t show this error by the time I got it AND multiple people where showing the issue at https://downdetector.com/status/openai/

It was about 25 minutes later that the status showed up on https://status.openai.com/

I should have been clear here, this post wouldn’t have been made if the status actually showed the error at the time. It was delayed and I wasn’t sure if was ever going to hit https://status.openai.com/ so I opened this.

As you can see I set the post to solved after it was proven that this has been resolved, not from https://status.openai.com/ because its late, but rather from myself and confirmation from https://downdetector.com/status/openai/

Thanks