# 4o (plus) says can't see files and can't access the internet

**URL:** <https://community.openai.com/t/4o-plus-says-cant-see-files-and-cant-access-the-internet/1060363>\
**Category:** Bugs\
**Tags:** chatgpt, bug, 4o\
**Created:** [December 18, 2024, 7:12am UTC](https://community.openai.com/t/4o-plus-says-cant-see-files-and-cant-access-the-internet/1060363 "2024-12-18T07:12:33Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![meyh](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/meyh/32/448307_2.png) [@meyh](https://community.openai.com/u/meyh)\
**Post date:** [December 18, 2024, 7:12am UTC](https://community.openai.com/t/4o-plus-says-cant-see-files-and-cant-access-the-internet/1060363/1 "2024-12-18T07:12:33Z")

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This was already the case 2 weeks ago, but then the problem was only in the web version, the macos app worked fine. Now it doesn’t work anywhere. What’s going on?