08.11.2023 Something went wrong. If this issue persists please contact us through our help center at help.openai.com

Hello, I have a paid account.
Even if I write “hello” he replies like this: “Something went wrong. If this issue persists please contact us through our help center at help.openai.com

Chrome Browser - V119.0.6045.106 (Official Build) (64-bit)
System: Windows 10 - V10.0.19045 Build 19045

24 Likes

ok now even if I delete cookies it puts me on hold.
Bug solved?
“I have a paid account”

1 Like

For anyone who has the same problem as me. It’s not a bug but a service interruption. You can visit this page:

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I met the same issue since 8 November 2023. I’m also a paid user.

2 Likes

me too :smiling_face_with_tear:
I’m going crazy now

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solved?me too,I’m going crazy now

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I am Using Edge. I met the same issue today. :smiling_face_with_tear:

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So am I, I’m a paid user too.
I got that replies when I use web page.
IOS App is available.

Do you have android devices? Is it working?

1 Like

Hello, Thank you, I have the same issue.

me too, I am a paid user, I am using web, now i can’t ask it anything, i am going crazy, and I tried android, it’s ok. what’s the problem?

1 Like

I am a paid user and keep getting the same issue. I tried Edge and Chrome. Cleared my cookies, etc. Same issue. Any suggestions?

me too, i change to several device
all not work

Something went wrong. If this issue persists please contact us through our help center at help.openai.com.

me,too, it doesn’t work 2023.11.9

3 Likes

this is crazy
the same problem

:smiling_face_with_tear:

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Paid account . I have got the same issue. 2023.11.9

3 Likes

i met the same problem, do not work now 11-9

2 Likes

Same problem. Every feature have been unavailable since yesterday.

1 Like

i have same problem,11-09,why?

it doesn’t work 2023.11.9 15:40